Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,590)

Overall rating

4.9

5

1,224
4

27
3

4
2

2
1

21

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

HERBONY HAIR ESSENTIALS

Jan 02, 2025 on Shopify

easy to set up

NUDUS UNDERWEAR

Jan 02, 2025 on Shopify

IGL Coatings Australia

Jan 01, 2025 on Shopify

Fantastic customer service and support

Brewtiful Adventures

Dec 30, 2024 on Shopify

Amazing customer service from Tanie today. What a wonderful help, so grateful for the app and the service and for Tanie's help in configuring things my first time out.

T Stem Care Inc

Dec 30, 2024 on Shopify

great service!

Les Culottées De Saturne

Dec 29, 2024 on Shopify

Drip Daddy

Dec 29, 2024 on Shopify

Awesome app, super easy to setup and the support service from Tommy was excellent.

Hello Love Inc

Dec 29, 2024 on Shopify

UpPromote is the best! We migrated over to UpPromote from a different affiliate marketing software, and we have been able to get everything working the way we want. The support team is amazing and so helpful! I have asked many questions while we were getting set up to launch and have worked with many different people on their support team who have all been amazing! We have even asked them to help us with a few customizations/data imports and they were able to get them done quickly for a very reasonable price! Highly recommend!!

Homeopathy Primer

Dec 28, 2024 on Shopify

works well with good customer service

Trufairs

Dec 28, 2024 on Shopify

Remarkable, such a wonderful app this is and their services.

Zeolith-Bentonit-Versand

Dec 26, 2024 on Shopify

Great support! Quick and reliable!

FAST - Athletes

Dec 25, 2024 on Shopify

Great app so far

hotstarhair

Dec 24, 2024 on Shopify

comminicate very easily !

Mar Soreli

Dec 22, 2024 on Shopify

Ray was fast and efficient in helping me to better understand some payment procedures.

Primal Harvest

Dec 22, 2024 on Shopify

Sehr gute App, die alle Anforderungen der EU erfüllt. Service ist immer via Chat oder Email erreichbar, man bekommt oft in wenigen Minuten Antwort.

Enki Apothecary

Dec 21, 2024 on Shopify

great app, easy user experience and interface, support is quick and fantastic. team are experienced, clear on what you can and can't do

aloneenemy studio

Dec 21, 2024 on Shopify

The app is easy to use and offers a lot of functions even with the free version. The support is fast and very straight forward.

Athletic Aliments

Dec 18, 2024 on Shopify

This app is a game-changer for managing and tracking affiliate sales! The interface is incredibly user-friendly, making it perfect for those new to affiliate marketing. Setting up referral codes and customizing affiliate pages is a breeze, and the seamless integration with Shopify saves so much time. A special shoutout to Evans from the 24/7 customer support team—his assistance via live chat was quick, knowledgeable, and super helpful. Highly recommend this app for growing your business with ease!

Redeemed Threads And Treasures

Dec 18, 2024 on Shopify

⭐⭐⭐⭐⭐ "Exceptional Support and Easy-to-Use App" I am beyond impressed with the service I received from UpPromote! Tommy went above and beyond to help me with my registration form, ensuring everything was set up perfectly for my affiliate program. The app itself is incredibly intuitive and packed with features that make managing affiliates a breeze. Thanks to Tommy’s guidance, I was able to get everything up and running seamlessly. If you’re looking for a reliable affiliate marketing app with outstanding support, UpPromote is the way to go!

Sagrada BioSkincare

Dec 18, 2024 on Shopify

Tanie was really helpful and friendly. She helped me solve my issue quickly.