We are just starting to use UpPromote for our Affiliate Program and we have been very impressed with the level of customer support when we haev needed it. While the app is fairly intuitive, we have wanted to do make a few small tweaks and we have found the team to be very responsive and a pleasure to work with. Once we have more Affiliates we will be able to see how they are liking and using their Dashboard but so far so good!

I am greatly appreciating my experience with UpPromote so far. I did a tonne of research when looking for the best app that would meet my needs and be within budget. UpPromote shone through as a fantastic option and they are proving that I made the right choice. I appreciate being able to be granular at the variant level for which products are included in our affiliate program and at what commission percentage. I am also blown away by their support team. I've been helped multiple times now by Nick over chat and he has been fantastic at helping me customize the affiliate portal with our brand colours and sizing of the logo. As well as troubleshooting some of the functionality that I have needed extra support and guidance to understand. As we are gearing up to launch our affiliate program I am feeling super confident and excited that partnering with UpPromote has been a fantastic strategic decision for our business. Thanks so much, team UpPromote!

Great app guys! highly recommended. My online store is up and running. The setting process is very easy and navigable. I bet you would love it. support team 10/10

10/10 great customer service!

Great customer service and support! Tommy was so helpful to answer my question and solve my problem.

I think it's the best app because you can get responses when you have problems in real time! I'm always helped by Barney. He's always trying and proactively acting on my issues. It is a very convenient application for contributing to marketing performance. The dashboard is intuitive and professional. And it has a good UIUX for seeing marketing performance.

Easy to use, and amazing and quick customer service that answered my questions precisely!

New user here, not much experience with the app yet, but I can say that the support team (Hannah specifically) was patiently explaining features and functionality. This gives me the optimism that the app will perform well, and will be part of my site for a long time.

Fast responses, high recommendation to everyone wants to try.

Immaculate customer service, I had quite a few questions and Gwen was very helpful and quick with her responses. Would definitely recommend!

So far easy to use

Very responsive support. Thank You.

Great app

Good, Tommy customer service responded to questions immediately. It would be better if the function settings, processes and names were simpler.

Awesome instant support

Fantastic support. I am new to the app and was able to get fully set up in about 30 minutes. I had some technical questions and the support team was able to help me with some custom code and answer all of my questions in just a few minutes. While my experience is short, so far it has been great!