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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Outs paw

Nov 08, 2024  on Shopify

Thanks for Tommy's help and warm suggestion

Orgly Honey

Nov 08, 2024  on Shopify

This is amazing App.. and there team will respond quickly.. always available for help.. this app is very useful to growth my business.. nice interface , easy to use.. Great experience

Luminance Skincare

Nov 06, 2024  on Shopify

Brilliant app. Brilliant and rapid customer service without having to go through a pain in the butt bot. I love this app and their customer service and highly reccommend them

RhinoSkinSolutions

Nov 06, 2024  on Shopify

Customer service was prompt and very helpfull. Received just what i needed.

Disco

Nov 06, 2024  on Shopify

APN

Nov 06, 2024  on Shopify

It was fast and amazing I got to learn something even new from the customer service that I didn't necessarily know

women's fashion mart

Nov 06, 2024  on Shopify

Mary & Mary

Nov 06, 2024  on Shopify

great app, exceptional good support, very friendly, super fast solving. Thanks, Tommy

Bahé

Nov 06, 2024  on Shopify

Superb customer service!

Go North

Nov 06, 2024  on Shopify

Amazing platform. Has all the features we need and the customer support is amazing.

Bombafit

Nov 06, 2024  on Shopify

Ottima app e ottima assistenza, consigliatissimo!

Private Label Accessoires

Nov 05, 2024  on Shopify

Hoi, Ik ben zojuist fantastisch geholpen door jullie medewerker Evans. Mijn dank is heel groot. Groetjes Nicole

Saldo

Nov 05, 2024  on Shopify

amazing support

Aura Enframed

Nov 05, 2024  on Shopify

on time and on point support by Hannah

9to5 Studios

Nov 05, 2024  on Shopify

I would recommend this App to other Shopify owners. It's super easy to install and set up, and the customer service team is amazing! Quick response and very patient. Thank you!

NiftyUrban

Nov 05, 2024  on Shopify

Perfect

Sublue Underwater Scooter

Nov 04, 2024  on Shopify

The uppromote platform is very easy to operate, has many functions and is easy to understand. The most important thing is that if you don’t understand something, you can ask their support staff directly. They will be online 24 hours a day and politely and patiently help me answer my questions. Especially Hannah, thank you for helping me. I would also like to thank all the staff who helped me. Finally, this platform is highly recommended for everyone to use, whether it is a merchant or an affiliate.

La Bella Skin

Nov 04, 2024  on Shopify

an amazing app and so simple to contact customer service (Hannah) was so helpful in helping me set up a few things

Geekloot

Nov 04, 2024  on Shopify

Tommy took the time to explain everything and helped me set up my registration page 10/10 app

Virtuous Living Planner by Lisa Michele

Nov 03, 2024  on Shopify

great! i needed help with store credit for affiliates. the rep was able to help me.

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