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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,735)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Umicellar

Jun 05, 2025  on Shopify

I appreciate the prompt, helpful customer service!

And You Shop

Jun 05, 2025  on Shopify

Ethical Nutrition

Jun 04, 2025  on Shopify

Tommy was a great help in finding a solution to our problem. Overall we love this app and the support provided.

tCheck

Jun 04, 2025  on Shopify

I was blocked from using an App because I needed an upgrade, but Stark helped me quickly and in easy steps that I could follow to get through the process. I appreciate the kind and speedy service. Wish things were always that easy and handled that professionally. :)

Heavenly Gems

Jun 04, 2025  on Shopify

user friendly and cooperative support from team Mina helped me a lot to sort out and setup the app, very helpful

Brisa Systems

Jun 03, 2025  on Shopify

very patient!

Laptomart

Jun 03, 2025  on Shopify

I have had a positive experience using this app. It has streamlined my workflow and made managing my store much easier. The features are user-friendly and reliable, which has helped me save time and improve efficiency.

KURE LTD

Jun 03, 2025  on Shopify

Really easy to use, both for us and for our affiliates. The setup is straightforward, and the platform makes managing everything super simple. The support team has been amazing too!! Always patient and quick to help with any questions we've had. Highly recommend if you're looking for a hassle-free way to run your affiliate program.

bast sauna

Jun 02, 2025  on Shopify

Love the app and the customer service!

Qidi Tech Online Store

Jun 02, 2025  on Shopify

Magna Lens

Jun 02, 2025  on Shopify

Great app, very robust, nice features! Support is great, especially Barney who helped me answer lots of questions. Thank you!

Live 2 Live

Jun 01, 2025  on Shopify

Hannah was great! Helped in a timely manner and was able to answer all my questions :) It made the onboarding a lot smoother.

LUCA RENÉE

Jun 01, 2025  on Shopify

Definitely the best app to get started with affiliate programs and growing your store online. Customer support has always been helpful and quick to respond. Definitely worth the try when you can start out for free and grow from there.

Melodic Enterprises

May 30, 2025  on Shopify

I do not normally leave reviews but Barney was AWESOME! Extremely quick, kind, and helpful! Thank you Barney for all your help!

Chic Allie

May 30, 2025  on Shopify

Customer service is great! They have chat support and they are very quick. They addressed all my concerns inmediatelly.

Transcend Foods

May 30, 2025  on Shopify

Loving UpPromote! It's been super easy to integrate into the systems we are already using. My favorite thing is how user-friendly it is for both us as the seller and our affiliates. I also had to reach out to support today and Evans was super helpful answering all my questions and guiding me along the way. Really looking forward to continuing using this app.

Oingo

May 30, 2025  on Shopify

Awesome app! Gwen from support has continued to make things easy!

vedicinals

May 30, 2025  on Shopify

quick and accurate

ENUBEE

May 30, 2025  on Shopify

Mina was very helpful and took the time to understand what I needed done.

depinhouse.

May 29, 2025  on Shopify

We are having a great experience using UpPromote. The setup was incredibly easy and intuitive, making it simple to get our affiliate program up and running in no time. The platform offers a wide range of useful features that cover everything we need — from customizable commission structures to automated tracking. What really stands out is the excellent customer service. The support team is responsive, knowledgeable, and genuinely helpful. On top of that, the pricing is very reasonable for the value it provides. Highly recommended for anyone looking to start or scale an affiliate program efficiently

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