Shopify Affiliate by Secomapp App Review: Pros & Cons

Name: UpPromote Affiliate Marketing
Brand: Shopify
SKU: shopify-affliate-by-secomapp-app-by-shopify
Rating: 4.9 (3075 reviews)

Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating

4.9

5

1,905
4

39
3

6
2

5
1

28

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

JLockeDesigns

Oct 23, 2025 on Shopify

Very user friendly and easy to navigate. I reached out to support and received a very easy answer rather quickly. Clara assisted me with my issue, and it was very much appreciated.

Blue Mountain Farm

Oct 22, 2025 on Shopify

The support for this app is kind and efficient!

Serenia

Oct 22, 2025 on Shopify

Tanie was very helpful in assisting and guiding me to set up the affiliate promo code

GALLERIADELE

Oct 22, 2025 on Shopify

Good experience so far - quick and easy integration. And I have found support to be very quick and helpful (thanks Mina!)

The BiomeTech Protocol

Oct 22, 2025 on Shopify

Nick from support was very helpful. We had an issue with editing a template and they walked us through it. They even offered to make the edit for us while we were trying to figure it out. Great support - thank you!

Waymaker Essentials

Oct 22, 2025 on Shopify

Great customer Service. Mina was extremely helpful and responsive.

GOHA

Oct 21, 2025 on Shopify

Thomas Cattle Company

Oct 21, 2025 on Shopify

I’ve had such a positive experience with UpPromote Affiliate Marketing! The team has been incredibly attentive and helpful in getting me started. They’re always quick to chat and answer any questions, making the whole process smooth and stress-free. Working with Mina has been an absolute delight, she’s friendly, knowledgeable, and truly goes above and beyond to ensure you feel supported. Highly recommend for anyone looking to grow their affiliate program!

Butt Furr Recovery

Oct 21, 2025 on Shopify

Very helpful! I had a number of questions on the multi-level programs that UpPromote can deliver and Mina answered them all and more! Thanks Mina!

Yeslak

Oct 21, 2025 on Shopify

我很感谢客服人员的专业性，并且他们十分负责，他们与你沟通直到解决你的问题

Euphoria Powerbuilding

Oct 21, 2025 on Shopify

Gazze Co.

Oct 20, 2025 on Shopify

5 stars go to Tanie who was extremely helpful on in-app support!

Hygienian

Oct 20, 2025 on Shopify

Tanie was very knowledgeable and certainly attentive to my concerns

KALIX CPN

Oct 20, 2025 on Shopify

Just getting this dialed in and ran into some technical issues that turned out to be due to the AWS outage. The problem was resolved and Mina, my support in the chat, was very helpful and reached out even after I had left the chat to let me know the problem was solved. She then walked my through some quick steps to verify the issue was in fact repaired. Great support says a lot about a platform. I am looking forward to watching how this works in our store.

Trainz

Oct 20, 2025 on Shopify

Doing quite well. I appreciate being able to talk to a human.

we are stardust

Oct 20, 2025 on Shopify

Quick and helpful response.

Laifen-US

Oct 20, 2025 on Shopify

The online support has been very helpful.

Megethos Prints

Oct 20, 2025 on Shopify

Mina was super helpful with guiding me in setting up my affiliate program in UpPromote. Thanks a lot!

The Sav Pup Co

Oct 19, 2025 on Shopify

Made updating an email for an affiliate so easy. Thank you Clara :)

PersonaPath

Oct 18, 2025 on Shopify

So far so good, Mina helped me out quickly. We will see how the app works for us down the line, but I think we will keep working with UpPromote.