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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

DadBodSnackz

Jan 25, 2026  on Shopify

I have to say, UpPromote is pretty awesome — and that’s coming from a guy who still calls the internet “the Google.” I’m brand new to all of this, not computer-literate at all, and somehow I still managed to figure it out thanks to how simple and easy the website is to use. If I can do it, anyone can. And then there’s Evans — absolute legend. He explained everything in a way that even my non-tech brain could understand. No confusing jargon, no rushing, just clear help and real patience. If you want something that actually works without making your head hurt, UpPromote is the way to go. 10/10, would click again. yes i used chat gpt to write this but its still true!!

LIRAVLO

Jan 25, 2026  on Shopify

je suis a mon début de l'utilisation de l'application mais je remarque vraiment que l'application est juste génial ça.

pawpwater

Jan 24, 2026  on Shopify

Awesome customer service, they helped me on saturday night pacific time , usually theres is no one to speak with on weekends but they were there for me. Huge thanks to TOMMY ! He answered everything i threw his way . highly appreciate it , and based on customer service alone , i highly recommend this app . :) thanks Tommy!

Saint Cruce

Jan 24, 2026  on Shopify

Amazing App. Fluid interface and great workflow with wonderful customer service. Recommend.

LUCIMORA

Jan 23, 2026  on Shopify

Great app for managing affiliate referrals. Super easy to use too! No complains so far

BeMe

Jan 23, 2026  on Shopify

I had a query about affiliate links. Tommy attended to my query and he was fast and super helpful!

Ingrid Lo

Jan 22, 2026  on Shopify

Very easy to get started and the support is top. I haven’t fully launched my affiliate program yet, but the setup is clear and the customer support is extremely fast and friendly. Special thanks to Tanie for quick and helpful assistance. Highly recommended.

Create Room

Jan 22, 2026  on Shopify

While I have only used the software a few days and I am still learning, representative Mina has been so incredibly helpful! I appreciate the great service!

Karen Yee, New Futures On Demand

Jan 21, 2026  on Shopify

Support received my Nick, Mina, Barney, and Tanie was amazing! They worked with the development team to answer my questions. I highly recommend this app

Cosmic Cultures

Jan 21, 2026  on Shopify

Great customer service. Tommy esp quick to respond and very detailed with his direction to help solve my questions. Thank you!!

Little Luxe Cards

Jan 21, 2026  on Shopify

That Candle Place

Jan 21, 2026  on Shopify

Gwen was very helpful during the challenging time of setting this app up.

CoinCoffee

Jan 21, 2026  on Shopify

Working with Mina and the UpPromote team has been amazing so far.

Middle and Main Mahjong

Jan 21, 2026  on Shopify

Mina is wonderful and very helpful! Easy to set up with great functionality.

Mamé Care

Jan 21, 2026  on Shopify

good!

Casa de la Arsenia

Jan 21, 2026  on Shopify

Tanie is good service, thanks

ZEALANDE

Jan 21, 2026  on Shopify

I needed to create an affiliate programme for my customers for a specific product, and Evans from the hotline was perfect, providing precise, step-by-step assistance to set up my requirements. Thank you very much.

LunchGO Official Store

Jan 21, 2026  on Shopify

The customer support team respond quickly and they are professional!

Gussy Up Bow Co.

Jan 20, 2026  on Shopify

Tanie was very helpful and supportive while I set up my affiliate program!

Wagcroft

Jan 20, 2026  on Shopify

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