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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,732)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Desiwear

Jul 03, 2025  on Shopify

Two Moons Health

Jul 02, 2025  on Shopify

It took Tommy a minute to respond and just 30 seconds to help me with a minor query, but it made an excellent first impression as I’m just getting started with UpPromote.

SHOOZIZ Knives Store

Jul 02, 2025  on Shopify

I have had the best customer service ever with this plugin in shopify and many of my problems have been solved through customer service. I highly recommend using this plugin!

X-PHY

Jul 01, 2025  on Shopify

Simple and straight forward. I would really suggest it for beginners.

CoolPaws+

Jul 01, 2025  on Shopify

NutriNation

Jun 30, 2025  on Shopify

Great product. I'm on the free version right now, though i trialed the pro version, and can say for smaller shops this product is also great!

Earthsenseorganics

Jun 30, 2025  on Shopify

Quick, efficient and knowledgeable.

OOOMG

Jun 30, 2025  on Shopify

Great support service! Hannah was a great helper!

My Store

Jun 29, 2025  on Shopify

Clara helped solve my issue perfectly. Thank you so much!!!

Penny Spool Quilts

Jun 29, 2025  on Shopify

Haven't used the app yet, but setup was easy and when I needed support with setup details Clara was very efficient and helpful.

WILD NOMAD

Jun 28, 2025  on Shopify

Mina was super helpful and patient! Loved the experience. Excited for the app.

drkofinasprotocols

Jun 27, 2025  on Shopify

Support was incredibly helpful and was able to get my logo issue resolved.

Pro Audio Clinic

Jun 27, 2025  on Shopify

The app feature is already exceeding my initial expectations. Customer service was also very helpful in getting me started.

Primal Nature

Jun 26, 2025  on Shopify

Evans is very helpful - i was stuck trying to figure something out for days and he comes along and its done in minutes... Amazing massive help.

Dermessa

Jun 26, 2025  on Shopify

Great app so far, just signed up and have been playing around with the options. Customer service is great and quick! Tommy has helped solved my issues and answered my hundred questions. Fantastic, keep up the good work!

Tiger Fitness

Jun 26, 2025  on Shopify

AWESOME SERVICE! Use it for multiple brands

HARE & ROSE

Jun 26, 2025  on Shopify

Tanle was my chat box customer service rep who answered all of my questions in a timely manner. And she assisted me with customizing a feature on my registration form. She was very friendly and efficient. And when I was having a challenge navigating to the appropriate section on the Up Promote site she screen shot the location of where to go. This has been the best customer service I have ever had in a very long time. Well done Tanle and Up promote

Essence & Elegance

Jun 26, 2025  on Shopify

Works good so far.

CUDDLY Shop

Jun 25, 2025  on Shopify

Barney answered our question and corrected the problem quickly!

Roast HQ

Jun 25, 2025  on Shopify

Very good app and app support is excellent.

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