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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,338)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

G's Breeze

Dec 05, 2024  on Shopify

Hannah was amazing. She helped me quickly and even gave me guidance on how to enhance my form. I’m so happy we switched to UpPromote

SYNDIKAT

Dec 04, 2024  on Shopify

Super App und toller Support

tarantulaclub

Dec 04, 2024  on Shopify

great service

Clone2u

Dec 04, 2024  on Shopify

very helpful in resolving issue

EVOLV

Dec 04, 2024  on Shopify

The customer service we have received is beyond amazing! So responsive and helpful. Thank you UpPromote!

Lockeroom

Dec 03, 2024  on Shopify

Barney and the rest of the support team at Uppromote are fantastic. Their enquiry response time and willingness to help is close to the best customer service I have ever experienced. I needed a form customised to suit the colours of my website and they made the changes within an hour. Even better is the fact that the app is exactly what I need for my site and my customers. If you need an Affiliate app for your Shopify store, this is the one!

Time Guardian

Dec 03, 2024  on Shopify

They are here through the whole process, helping step by step in every single minimum detail. I wish all companies provided such a top service to their clients

Bliss Energetics

Dec 02, 2024  on Shopify

Thank You Tommy! Fixed our import problems

Anavrin

Dec 02, 2024  on Shopify

UpPromote's support, especially Hanna's, has been incredibly helpful with fast and efficient responses. Highly recommend this user-friendly tool for effortlessly managing affiliates in your business!

Haka Hat

Dec 02, 2024  on Shopify

We have been very pleased with UpPromote Support. The App functions very well and anytime there is a need, support is always helpful and quick. Gwen is great.

MARION Maternity

Dec 02, 2024  on Shopify

Great customer service with helpful instructions when we were stuck on part of the sign-up process!

Shop7degrees

Dec 02, 2024  on Shopify

The support is out of this world! They are so friendly and quick to help. I also love how their chat is continuous, so you can always get someone with current information on what is going on. - There was never an issue with the app - just setting up different affiliate rules. Double checking the settings are what we need! Ray and others are quick to reply! Always appreciated.

TLS® International

Dec 02, 2024  on Shopify

Smart Swimsuits

Dec 01, 2024  on Shopify

The support team was great and patient while helping the first-time user!

LitHouseNumberSigns

Nov 30, 2024  on Shopify

I had a fantastic experience with UpPromote Affiliate, thanks to their excellent customer service and quick response times, which made the onboarding process seamless, and I’m definitely considering an upgrade in the future.

MontesTAP

Nov 29, 2024  on Shopify

Tuve unas dudas sobre la aplicación UpPromote en Shopify y el soporte fue impecable. Tommy fue súper amable y profesional, me guió paso a paso para resolver mis inquietudes de manera rápida y clara. Es un gusto encontrar un servicio tan eficiente y atento. ¡Gracias, Tommy, por tu excelente trabajo! Recomiendo esta aplicación sin dudarlo.

Mychi

Nov 29, 2024  on Shopify

Response rate of customer service is amazing! Tommy was extremely helpful and walked me through step by step of how to fix my issue!

homcare-nordic

Nov 28, 2024  on Shopify

Sovelluksessa löytyy valmiina monia, toimivia elementtejä.

fenou

Nov 28, 2024  on Shopify

Adaptoheal

Nov 27, 2024  on Shopify

Soporte rápido y efectivo

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