Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,583)

Overall rating

4.9

5

1,222
4

27
3

4
2

2
1

20

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Rezure

Mar 21, 2025 on Shopify

We had some problems setting up the Application in out front-end, but thanks to Tommy and his team we were able to get this resolved via a screenshare that we setup quickly and easily. The issue was resolved and fixed in less than 30 minutes! They have a great technical support team! :)

Omega Equine Supplements

Mar 21, 2025 on Shopify

Excellent service and responsive help, easy to use too. Tommy helped today and he was great! Solved my query straight away :)

Elite Behaviour

Mar 20, 2025 on Shopify

Amazing support by Hannah

Gypsea Sol Surf

Mar 20, 2025 on Shopify

Everything about using UpPromote has been so seamless so far! Especially their support team, in particular Hannah - no question is too silly or too much effort for her. I can't wait for many many years using UpPromote - I can't recommend it more :)

ChagaRoot

Mar 19, 2025 on Shopify

Customer service answered our questions and helped us navigate to create the solutions we needed.

Thermo Recovery Wear

Mar 18, 2025 on Shopify

The best affiliate marketing app I've ever used on Shopify. And I've used quite a bit! Simple, easy, intuitive and effective! I highly recommend! :)

ProManucure

Mar 18, 2025 on Shopify

Thanks to Tanie, for the fast and precise answer to my questions during setup

Zero Acre Farms

Mar 18, 2025 on Shopify

Easy, quick, effective.

Dogg Scooters

Mar 18, 2025 on Shopify

Great app, Tommy was really helpful in the chat!

Pickle-One

Mar 17, 2025 on Shopify

good support by Gwen!

About Helmets

Mar 17, 2025 on Shopify

Great support, fast and kind.

Davinci Resolve Titles

Mar 17, 2025 on Shopify

Ive tried other affiliate apps on the store Upromote is by far the best one Simple and fast to setup Tommy was really helpful, making a few tweaks and improvements The media zone is handy for sharing files with affiliates Dashboard is user friendly fantastic app, highly recommended

MEEDEN ART

Mar 17, 2025 on Shopify

During the use of UPPROMOTE, I always asked customer support for help when I encountered problems I didn't understand. I would like to thank Barney and Tommy for their help and patient answers.

edelkrone

Mar 17, 2025 on Shopify

Great customer support. They helped me set up the program quickly.

Titania Hearts

Mar 17, 2025 on Shopify

Great and kind fellow from the support team helped me alot. Very Patient and fast working

Wink Supplies

Mar 16, 2025 on Shopify

Thelegginstore.com

Mar 15, 2025 on Shopify

I have a strong appreciation for UpPromote, as my experiences with them have consistently been positive. Tanie and Evan were instrumental in swiftly and effectively addressing my concerns.

Beyond

Mar 15, 2025 on Shopify

5 stars for Tommy

Bona Botanica

Mar 14, 2025 on Shopify

The support I have received from Hannah, Evans and the rest of the team, is absolutely amazing. They have helped, every step of the way in solving all setup issues and queries, even helping to customise the dashboard and other specific tasks that we needed to achieve. I cannot fault their kindness, politeness, quick response and dedication. Excellent customer support! The only thing would be options within the app to easily create custom affiliate pages, but I have to give 5 stars for everything else. Highly recommended.

àDorer Collection

Mar 14, 2025 on Shopify

Super appli, j'ai super bien été aider pat Tania