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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,732)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Jeisly Blossom

Jul 23, 2025  on Shopify

Hannah customer service excellent. She was supportive, patient and answered all my questions. I am new using this app so I was trying to get as much information I can, and she was the best. I appreciate your help Hannah, and thank you again.

Primabolics

Jul 22, 2025  on Shopify

Very easy to use. Support is always available and very helpful as well if needing to ask any questions. Easy for affiliates as well

TV HERO

Jul 21, 2025  on Shopify

Very good app, fully customizable. Very responsive support, thanks to Tanie who always responds clearly and precisely to my needs. I recommend it!

Lacidoll

Jul 21, 2025  on Shopify

Any subsequent problems can be solved in a timely manner. The service is excellent. This plugin also meets my needs and is highly efficient in handling influencer alliances. Recommended.

Mubyok

Jul 21, 2025  on Shopify

very good service

bloop

Jul 21, 2025  on Shopify

Great customer service (Hannah) and app looks easy to use too. So far so good, will test out more on my Shopify.

FLŌW

Jul 20, 2025  on Shopify

Good and quick

The Rust-Covered Cottage, LLC

Jul 20, 2025  on Shopify

Always so helpful!! Thanks so much!

au.openroad4wd

Jul 18, 2025  on Shopify

GOOD

melissajeanart

Jul 18, 2025  on Shopify

Great Customer Service! Mina was so helpful and made setting this up clear and easy to handle!

Emerald Temple

Jul 17, 2025  on Shopify

Clara was great to work with. Helped me with my issue right away. I appreciate all the help.

Great Big Plants

Jul 17, 2025  on Shopify

Onboarding is very easy, and the support staff will walk you through it if needed - while also giving some helpful tips that you might overlook otherwise. Mina suggested that I add more form fields to the registration, so that we could more easily identify affiliates that would match our needs. The set up itself is also quite easy, and they have you go through the process as an affiliate yourself, so you know what they'll go through when you ask them to sign up. Looking forward to what the app can help us achieve in gaining sales and site visits!

VERSHEY

Jul 17, 2025  on Shopify

This app is soo practical. Everyone should this app

HLTHY

Jul 17, 2025  on Shopify

Great support team.

TONA Activewear

Jul 16, 2025  on Shopify

I had a very nice customer experience with Tanie. I needed some help on some advanced aspects of the app and she patiently walked me through the process. I really like the fact that you can pretty much chat with someone instantly as opposed to other apps where you have to email and wait sometimes days for a response.

KINZT ™

Jul 16, 2025  on Shopify

Mina was incredibly helpful in assisting me with the setup process. Super responsive and patient throughout. The app looks well designed and easy to navigate. So far, everything seems to be working smoothly. I’m hopeful it delivers on all that it promises!

SkinAct

Jul 16, 2025  on Shopify

Mina was super helpful and quick to help figure out my issue! No complaints! W Team

TRAUMLEBEN

Jul 16, 2025  on Shopify

Tanie was great!

Olive Oil Guy

Jul 16, 2025  on Shopify

Tommy's support service is extremely good and he is very patient

Magical Brands

Jul 16, 2025  on Shopify

Gwen from support was amazing!

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