Reviews: UpPromote Affiliate Marketing

Customer reviews: UpPromote Affiliate Marketing

Reviews (4,128)

Overall rating

4.9

5

809
4

14
3

2
2

1
1

12

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Bahé

Nov 06, 2024 on Shopify

Superb customer service!

Go North

Nov 06, 2024 on Shopify

Amazing platform. Has all the features we need and the customer support is amazing.

Bombafit

Nov 06, 2024 on Shopify

Ottima app e ottima assistenza, consigliatissimo!

Private Label Accessoires

Nov 05, 2024 on Shopify

Hoi, Ik ben zojuist fantastisch geholpen door jullie medewerker Evans. Mijn dank is heel groot. Groetjes Nicole

Saldo

Nov 05, 2024 on Shopify

amazing support

Aura Enframed

Nov 05, 2024 on Shopify

on time and on point support by Hannah

9to5 Studios

Nov 05, 2024 on Shopify

I would recommend this App to other Shopify owners. It's super easy to install and set up, and the customer service team is amazing! Quick response and very patient. Thank you!

NiftyUrban

Nov 05, 2024 on Shopify

Perfect

Sublue Underwater Scooter

Nov 04, 2024 on Shopify

The uppromote platform is very easy to operate, has many functions and is easy to understand. The most important thing is that if you don’t understand something, you can ask their support staff directly. They will be online 24 hours a day and politely and patiently help me answer my questions. Especially Hannah, thank you for helping me. I would also like to thank all the staff who helped me. Finally, this platform is highly recommended for everyone to use, whether it is a merchant or an affiliate.

La Bella Skin

Nov 04, 2024 on Shopify

an amazing app and so simple to contact customer service (Hannah) was so helpful in helping me set up a few things

Geekloot

Nov 04, 2024 on Shopify

Tommy took the time to explain everything and helped me set up my registration page 10/10 app

Virtuous Living Planner by Lisa Michele

Nov 03, 2024 on Shopify

great! i needed help with store credit for affiliates. the rep was able to help me.

Thedevotionbrand

Nov 03, 2024 on Shopify

So far so good, just getting started. I contacted customer service and was connected right away. Lanie helped me better understand what I was having trouble with.

Blue Dragonfly

Nov 03, 2024 on Shopify

Evan was SOO helpful troubleshooting my issue so early in the morning. This is a great product and customer service team!

FortFlick Merch

Nov 01, 2024 on Shopify

This app's good for beginners

Sunshine & Lemonade

Oct 31, 2024 on Shopify

Super fast, friendly support from Gwen. Thanks!

primegarden.de

Oct 31, 2024 on Shopify

I'm pleasantly surprised by the support, which patiently answers my simple questions even during the night hours. And I'm using the free version. I highly recommend it!

Spirit Nest

Oct 31, 2024 on Shopify

Happy with the app and support. We have been using Up Promote for more than half a year now and are happy with the growth of the affiliate's channel. We only wish we could have contacted the payment smoothly and not pay manually. Thank you Barney for the quick chat support :)

Solis Rings

Oct 30, 2024 on Shopify

Great software!

Taste the Wild Beauty

Oct 30, 2024 on Shopify

I have been using this app for about two weeks on a trial to the professional plan. So far everything is very simple and to the point. The "How to start an affiliate program" by Hogan Chua on Youtube breaking down an hour worth of gold on how to set this thing up is what made me pull the trigger over other APPS. After speaking with the UpPromote customer service a couple times, it's been great.