Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,910)

Overall rating

4.9

5

1,720
4

35
3

6
2

4
1

24

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

SE Nutrition Group

Oct 13, 2025 on Shopify

Deathlift Apparel

Oct 13, 2025 on Shopify

Very fast and efficient response!

Iklova

Oct 13, 2025 on Shopify

Todo bien, la app funciona correctamente y es muy fácil de configurar. El servicio a clientes es muy rápido y eficiente además de amable. Recomendada

Sunny Dayz

Oct 13, 2025 on Shopify

Tanie was wonderful. Very helpful gal.

Discover Church Store

Oct 11, 2025 on Shopify

Easy to set up - the support team really help walked us through it. Looking forward to partnering with our team

Zlink

Oct 11, 2025 on Shopify

quick respond, quick problem-solved, very good. Tks a lot to Tommy

PetAmaze

Oct 10, 2025 on Shopify

UpPromote is perfect for managing all of our affiliate programs, lots of features and affordable. Support has been excellent thus far and Mina in particular has been a gem! Will recommend.

WOOX

Oct 10, 2025 on Shopify

Tanie was extremely helpful and kind :)

Violet Botanical Skincare®

Oct 09, 2025 on Shopify

This app was super easy to install. It only took minutes. I chose the basic level. Everything is done for you. It was automatically branded in my brand colors. Tanie removed the UpPromote branding in seconds. So far, so good.

Tower 20 Clothing

Oct 09, 2025 on Shopify

Super easy to set up and the customer service is great! Mina helped me through the whole process and made it all really easy.

MAYA

Oct 09, 2025 on Shopify

Amazing Affiliate app with super quick support :)

Tia Naturals

Oct 09, 2025 on Shopify

First day using the app. Evans was very quick to respond. Happy about his support. Quite helpful. When it comes to the performance of the platform, I will see and update here. Thank you.

IKIGAI JEWELRY by ivanna

Oct 09, 2025 on Shopify

She was extremely helpful and so fast!!! Thank you Lina!!! :)

My Store

Oct 08, 2025 on Shopify

I needed some advice on everything UpPromote so used the chat service. A lady called Gwen assisted me with my many queries and was thorough in her responses which I acted upon immediately. I asked her to check through to ensure I'd completed everything as advised which she did. Gwen was so very helpful, I'm delighted with the support. Hugely appreciated, thank you

JolieClinic

Oct 08, 2025 on Shopify

Great support, Evans is very patience and very helpful.

SIE EQUESTRIAN

Oct 08, 2025 on Shopify

It was a good experience using UpPromote.

sleevechief

Oct 08, 2025 on Shopify

Lina did an AMAZING Job here! I had a major issue and it got sooooo fluent and easily fixed! 10/10 Amazing!

Crafti

Oct 08, 2025 on Shopify

The UpPromote team has been absolutely fantastic. Their customer service is amazing. They always reply immediately, and are incredibly helpful with any questions or issues. Highly recommend this app not just for its features, but also for the amazing support team behind it!

YL STUDIO LLC

Oct 07, 2025 on Shopify

I received a prompt from the chat shortly after I downloaded the app. I spoke with Mina who was extremely helpful, quick and knowledgable..she definitely knows the product well bc there was no lag time in answers. Im really pleased with the response time and customer service I received and i look forward to using this product - im less anxious about it as I know I will receive assistance when needed.

Houselore

Oct 07, 2025 on Shopify

Tanie was super quick and responsive, helped me get everything set up. Very happy with the service so far.