Tanie

We recently added the app to our store to start a Brand Ambassador program, and I had quite a few detailed questions about how to set everything up — from commission tiers to custom rewards and discount codes. Barney was incredibly responsive and clear, answering each point quickly and making sure I understood how everything could work. He even helped me figure out how to integrate our existing sign-up page with the app. Really impressed with the level of support — it made the whole process much smoother!

good

great!!!

Very Helpful, thank you for your guidance!!

Great app for growing your business and getting new customers. If you have a good product like we do and just need help marketing it, affiliate marketing is a great system for it and this app makes it easy. great customer services as well. highly recommend.

I love the Upwork app—it's user-friendly and efficient. Additionally, the support is fantastic! I've been communicating with Gwen, who has been incredibly responsive and helpful in resolving my issues.

Great customer service

I received a lot of help with clear and quick instructions. I’ll definitely trust the support team again in the future. Tommy was a great help in setting up exactly what I needed – very professional and efficient!

Support is great, Hannah helped me with tons of stuff!

At present, the process is relatively simple, and the customer service staff are more patient in solving problems.

Just worked with Hannah to answer some questions regarding different commission rates. She was super helpful and knowledgable and gave great customer support!

We just starting using UpPromote app and so far it's been amazing. They give our affiliates QR codes that track their clicks for us. It made affiliate promotion very easy for our business. I had some simple setup and onboarding questions and Tommy from support answered the chat immediately, answered all of my questions, and even tested the entire system for me. This kind of service is invaluable and we are extremely grateful for it. If you're considering this app, just know that the support team will be there to help you with a real person, quickly if you need anything.

A very useful app and excellent customer service! Also, great help from Hannah!

Making sure I get the most out of a great app! Hannah was outstanding. She understood exactly what I needed for the affiliate registration, walked me through the steps in plain english, and had everything working in minutes. Clear, fast, and genuinely helpful—5-star support.

Tommy nice

UpPromote works really well for our affiliates. It's a great system that works mainly on its own with minimal issues. Tania along with the other tech support are always helpful as we encounter any issues that arise. Thanks!

I'm honestly so glad I found UpPromote. The UX is clean and straightforward, the layout and customizable designs are beautiful, and the customer support is instantly available and extremely helpful via chat (shoutout to Nick and Hannah!). 10/10

Customer service Hannah responded to our questions promptly and professionally. We will start using it and hope it helps.