Great customer Service. Mina was extremely helpful and responsive.

I’ve had such a positive experience with UpPromote Affiliate Marketing! The team has been incredibly attentive and helpful in getting me started. They’re always quick to chat and answer any questions, making the whole process smooth and stress-free. Working with Mina has been an absolute delight, she’s friendly, knowledgeable, and truly goes above and beyond to ensure you feel supported. Highly recommend for anyone looking to grow their affiliate program!

Very helpful! I had a number of questions on the multi-level programs that UpPromote can deliver and Mina answered them all and more! Thanks Mina!

我很感谢客服人员的专业性，并且他们十分负责，他们与你沟通直到解决你的问题

5 stars go to Tanie who was extremely helpful on in-app support!

Tanie was very knowledgeable and certainly attentive to my concerns

Just getting this dialed in and ran into some technical issues that turned out to be due to the AWS outage. The problem was resolved and Mina, my support in the chat, was very helpful and reached out even after I had left the chat to let me know the problem was solved. She then walked my through some quick steps to verify the issue was in fact repaired. Great support says a lot about a platform. I am looking forward to watching how this works in our store.

Doing quite well. I appreciate being able to talk to a human.

Quick and helpful response.

The online support has been very helpful.

Mina was super helpful with guiding me in setting up my affiliate program in UpPromote. Thanks a lot!

Made updating an email for an affiliate so easy. Thank you Clara :)

So far so good, Mina helped me out quickly. We will see how the app works for us down the line, but I think we will keep working with UpPromote.

While on the trial, we had an issue with our affiliate links. The store had generated links to our old domain instead of the new one. I reached out via email for support (probably after hours, on a weekend). Tho it was at an unusual time, I received an email back regarding the issue, along with chat support around the same time. For not having a support number to call, I do feel like this was the highest level of support possible, if not above and beyond. The issue was resolved and we're moving forward with this platform. For the most part, it's easy to use and pretty user-friendly.

Lina was so helpful providing support for up_promote affiliate referrals. She really made the process so much easier.

Tommy was excellent and very helpful with me sorting a program

Super helpful!!

Mina provided fast and reliable support.