Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating

4.9

5

1,905
4

39
3

6
2

5
1

28

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

BTCTC

Dec 02, 2025 on Shopify

Mina was very helpful answering some questions I couldn't find within' the help docs and the affiliates sure like promoting their codes to wherever they share it across the web far and wide! It's helped us a bunch with customer outreach to boot!

TOLEVITA

Dec 02, 2025 on Shopify

great support

Booze Bandage

Dec 02, 2025 on Shopify

App has worked great for me and when I needed support Gwen was quick to reposed and very helpful to solve the small issue i was having!

Hem-Nature

Dec 02, 2025 on Shopify

had a great experience and help from tanie, we are still working something out together but she has helped me with my other problems.

TiNE TECH

Dec 02, 2025 on Shopify

Nice APP, easy to use and good customer service

ببساطة

Dec 02, 2025 on Shopify

amazing customer support, effective and fast

Luxury Notch

Dec 02, 2025 on Shopify

Gwen's support was really helpful. I had some questions in regarding some features and she answered them with distinctly and with clarity. It was a nice one.

Mother Earth Labs USA

Dec 01, 2025 on Shopify

Very helpful, thank you Tanie

Isophit

Dec 01, 2025 on Shopify

So far UpPromote has been a seamless experience and Tanie was amazing when I needed support for Wise Bank integration!

Smart Ass Products

Dec 01, 2025 on Shopify

Been very helpful and easy so far! Would recommend having Chat GPT by your side when setting everything up!

Bifties Gifts

Dec 01, 2025 on Shopify

This is my first time using Affiliate marketing and this app has been user-friendly and for things I have questions on the Support chat has been very responsive.

Bloomvybes

Dec 01, 2025 on Shopify

Biotech Labs

Dec 01, 2025 on Shopify

Responsive and professional customer service. I had the pleasure of being assisted by Tanie, who guided me with kindness and exceptional helpfulness while resolving all my issues. It is clear that the staff is well trained and genuinely cares about customer satisfaction. Highly recommended.

Bactigrow

Nov 30, 2025 on Shopify

Tanie was very helpful and quick to respond

Generous Family | Books, Hats, & Curriculum

Nov 30, 2025 on Shopify

Intentional Society

Nov 30, 2025 on Shopify

www.SawSalvage.co Traverse Creek Inc.

Nov 29, 2025 on Shopify

Tanie helped us very quickly and throughly and this application is great!

I N V I C T U Z

Nov 29, 2025 on Shopify

Mina was Amazing! Immediate Support, Great attitude and Quick Solution! Would like to have her again whenever i need support in the future hehe,Thanks Mina.

Aromatics International

Nov 28, 2025 on Shopify

Tanie was very friendly and helpful

Avalanche Apparel

Nov 28, 2025 on Shopify

Tanie was a superstar today and on black friday of all days!! I used the Stackable Discount App within Shopify (DO NOT USE), but that broke all my affiliate codes. We came to the conclusion to just use the built-in Automatic discount code for the global site sale. I read that one didn't work, hence why I went with the Stackable app. Anyway, well done, Tanie!! Good thing to note for future clothing brand owners to know is that the Stackable Discount App within Shopify breaks everything lol -Dom Founder of Avalanche Apparel