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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,338)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Freewell Gear

Feb 17, 2025  on Shopify

Quick and Efficient Customer Service.

Rasler Quality Select

Feb 17, 2025  on Shopify

I'm just starting but they are always sending me tips and backup.

YouAreLoved.Store, LLC

Feb 16, 2025  on Shopify

Thank you all for being absolutely amazing to my company, this has been a true game changer and is allowing us to connect and expand our relationship with influencers on various platforms. We truly appreciate your company.

Trio Flatmount

Feb 16, 2025  on Shopify

Tommy was super helpful—overnight! Thanks for working quickly and accurately. Looking forward to using Up Promote more.

Apollo Neuro

Feb 15, 2025  on Shopify

I can't say enough good about UpPromote and their team! It is a very intuitive program, and a super easy front end for the Affiliate. It has everything you need to be set up for success. The team is very responsive and helpful as well. Thank you so much!

TABASQUISHY

Feb 15, 2025  on Shopify

非常好的服务,感谢~

Beauty by Earth

Feb 14, 2025  on Shopify

I absolutely love Uppromote's support team! They are incredibly fast at resolving any issues, and I truly appreciate their efficiency. A huge shoutout to Stark for the help with an important change—we needed it quickly and it was done right away! Thank you for the outstanding support!

Chippin

Feb 14, 2025  on Shopify

Gali Herramientas

Feb 13, 2025  on Shopify

MaskMe

Feb 13, 2025  on Shopify

très simple et bien je recommande

SlimU Import

Feb 13, 2025  on Shopify

PRETTY POSH PUPS

Feb 12, 2025  on Shopify

i Loooove it. always someone to chat with and the video help to set up everything are amazing. make it so easy. i recommand it 100%

Vlakvark SA

Feb 12, 2025  on Shopify

Awesome and quick service. Thank you Tanie.

Thrive Nutrition

Feb 12, 2025  on Shopify

Tanie (customer support) is very efficient and helpful ! Thanks for your kindness !

FlasKap

Feb 12, 2025  on Shopify

Tommy did great support, along with the rest of the team, too!

Aetheria Sports

Feb 12, 2025  on Shopify

UpPromote has real people who help you in real time for their customer service. They go above and beyond.

LIDIYASTM

Feb 11, 2025  on Shopify

Great support

Maxyoyo

Feb 10, 2025  on Shopify

Great tool, customer service is also very patient and friendly

Snapframe

Feb 10, 2025  on Shopify

I had a concern about the app and reached out to customer support via live chat. Tommy was incredibly helpful—he responded right away, answered all my questions, and went above and beyond to make sure I had a great experience. I really appreciate his kindness and excellent customer service. Definitely recommending UpPromote to everyone!"

The Cozys

Feb 10, 2025  on Shopify

extremely happy with service!

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