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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,583)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

The Paw Print

May 13, 2025  on Shopify

Quick and communicative support team, Evans was extremely helpful in the setup process.

T.E.R

May 12, 2025  on Shopify

Clara was very helpful! She helped answer all my questions in a timely manner.

Flowmate

May 12, 2025  on Shopify

Clara has been amazing! Super helpful in setting up the app. There was quite a lot to get through but she was super patient and kept suggesting ways for me to get the most out of the App. Thanks a lot! Recommend.

WigParty.Shop

May 12, 2025  on Shopify

AMAZING SERVICE!! So many more options for customizing an affiliate program than other programs I have used. Quick Chat Customer Service and LOTS of instructional videos is making it easier to set up! I wish all apps for Shopify were this easy with great support!

MaxFuel

May 12, 2025  on Shopify

UpPromote has been a game-changer for our affiliate program! The app is super intuitive, packed with features that make managing affiliates, tracking sales, and customizing commissions incredibly easy. What really sets it apart, though, is the amazing support team. Every time we had a question or needed help setting something up, their team responded quickly and went above and beyond to assist us. Highly recommend UpPromote to any business serious about growing through affiliate marketing!

BOLDER LOFT

May 12, 2025  on Shopify

Gwen helps good

Jannescape

May 12, 2025  on Shopify

Super happy so far! Great support

Kapissh

May 10, 2025  on Shopify

UpPromote folks are always very helpful. Great product, but little complicate for the first timers, but I am glad they have supportive staff. Thanks.

Sienna & Silk

May 09, 2025  on Shopify

Great app for affiliate, awesome and quick support. Thanks Evans!

Ranger Ink

May 08, 2025  on Shopify

This app is great and the support is so helpful! I had a few questions and spoke with Evans. He not only cleared everything up for me, but was very quick in his responses. He is very knowledgeable of the platform. I definitely recommend!

aurothpets

May 08, 2025  on Shopify

It's Good! My support service (Tommy) was very professional and responded in a timely manner.

Muet

May 07, 2025  on Shopify

Tommy is fantastic, gave useful tips and quick with his reply!

SKWIN

May 07, 2025  on Shopify

I had an excellent experience working with Tommy! he was very helpful, professional and went above and beyond to assist me. His responses were always super fast. Highly recommend! Ask for Tommy :)

Medpaid

May 07, 2025  on Shopify

Fantastic customer service! It's been really great having the support I need to get started!

Comfy Cubs

May 07, 2025  on Shopify

WBW

May 06, 2025  on Shopify

App is great! Support by Gwen was helpful and to the point.

CellX México

May 05, 2025  on Shopify

Great app so far. Fast and efficient troubleshooting solution from Barney. Thanks!

Sol Del Sur

May 05, 2025  on Shopify

Amazing customer service!

Acharyanet-India

May 05, 2025  on Shopify

Punkyouth

May 05, 2025  on Shopify

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