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Customer reviews: AdTrack ‑ Google Ads Tracking

Develop by GroPulse

Reviews (11)

Overall rating
4.3

What Merchants Think

Overall, merchants have varying opinions about the "AdTrack ‑ Google Ads Tracking" app. While some users find it useful and praise its effectiveness in managing Google Ads tracking, others report issues with its core functionalities, such as conversion tracking and tag management. Customer support received mixed feedback, appreciated by some but criticized by others for not being helpful enough.

Key Strengths

  • Responsive and helpful customer support appreciated by some users.
  • Effective Google Ads tracking for some merchants who praise its functionality.
  • Easy setup process and clear user interface.
  • Free and fast app, making it accessible and quick to deploy.

Common Concerns

  • Issues with tracking conversions and sale records accurately.
  • Inactivity of crucial tags, like the Purchase tag, affecting functionality.
  • Reports of app not working as expected, leading to frustration.
  • Mixed reviews about the effectiveness of customer support.

Final Thoughts

The "AdTrack ‑ Google Ads Tracking" app holds potential for users looking to manage and track Google Ads conversions effectively within Shopify. However, recurring concerns around reliability, inactive tags, and tracking accuracy suggest that improvements are needed for it to be a universally recommendable solution. Merchants looking for precise tracking may find the current version lacking, but with future updates and improvements, it could become a viable tool for e-commerce businesses.

PATOYS

Dec 31, 2023  on Shopify

I recently installed and tested the Shopify app, excited about the prospect of streamlining my tag management process. However, my experience has been less than stellar, and I find myself hesitant to fully endorse this application. Upon installation, the setup process was relatively straightforward, and I followed the provided instructions meticulously. The user interface appeared promising, and I had high expectations for the app's functionality. Regrettably, my optimism dwindled when I attempted to use the tag manager. Despite diligently following the instructions and setting up the app as directed, the new tag I created failed to work. Upon investigation, I discovered that the status of the Purchase tag was marked as "Inactive." This glaring issue significantly hindered the app's effectiveness, as the primary purpose of a tag manager is to seamlessly deploy and manage tags. In this case, the inactivity of the Purchase tag directly impacted the app's core functionality. While I understand that no app is without its flaws, the inactive status of a crucial tag raises concerns about the app's reliability and the developer's attention to detail. It's clear that there is room for improvement in the app's functionality and perhaps a need for more rigorous testing before releasing updates to ensure a smoother user experience. I appreciate the potential this app holds, but until the developer addresses the issue of inactive tags and enhances the overall performance, I find it difficult to recommend it wholeheartedly. I hope the developer takes this feedback seriously and considers implementing the necessary improvements to make this app a more reliable and effective tool for Shopify users.

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