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Customer reviews: Address Validator AddressHero

Develop by Shopify

Reviews (225)

Overall rating
4.9

What Merchants Think

Merchants generally perceive "AddressHero Address Validation" as an essential tool for streamlining their operations by minimizing address-related issues. The app is praised for its efficient performance, ease of use, and the noticeable reduction in incorrect deliveries. Many users highlight the significant impact on their customer service efficiency and operational costs, making it a highly recommended solution for e-commerce businesses.

Key Strengths

  • Automatic correction of incomplete or incorrect delivery addresses.
  • Easy and intuitive setup, running seamlessly in the background.
  • Reduces time, costs, and customer service workload related to address errors.
  • Effective in minimizing return shipments and wrong deliveries.
  • Excellent customer support and responsiveness to feature requests.

Common Concerns

  • Validation occurs only after an order is placed, missing the input stage.
  • Warning messages for incorrect addresses can be overlooked by customers.
  • Needs to integrate better with ERP systems to manage address updates post-order.
  • Some difficulty in use reported by a few customers.

Final Thoughts

"AddressHero Address Validation" is a well-regarded solution for addressing the common issue of incorrect delivery addresses in e-commerce. While lauded for its strengths in reducing operational mishaps and enhancing customer service efficiencies, a few areas such as pre-order validation and customer interaction with alerts could be improved. Overall, it remains a valuable investment for businesses seeking to streamline their order processes and improve customer satisfaction.

Marianna Déri

Jun 10, 2025  on Shopify

This app is an excellent addition for any store. AddressHero has noticeably optimized our shipping processes and led to significant time savings. The address validation works reliably and has consistently reduced the number of errors. The customer service is also responsive and helpful. A truly recommendable app that proves its worth.

Vintage Supply Europe

Jun 07, 2025  on Shopify

Great app! Took just a few minutes to set up and has been running smoothly ever since. No hassle, no bugs – just plug & play. If you want to upgrade your checkout, this app is a must have. Highly recommended!

Dog Style Shirts

Jun 07, 2025  on Shopify

AdressHero is an incredibly helpful app that can save you a lot of money by preventing incorrect address entries. As a shipper, we know how costly it is when a package is returned due to a wrong address — we get charged for the return, and on top of that, the customer usually expects a second shipment at no extra cost. With AdressHero, those kinds of mistakes simply don’t happen anymore. We're truly grateful to have found this app and can wholeheartedly recommend it to anyone in e-commerce. No limitations or issues on the system side — just perfect. Top app!

NeckHaven

Jun 06, 2025  on Shopify

before this app, i had issues with po box adresses, and other adress issues that caused a lot of order delays, since this app, i havent had any off that! thanksss! def a recommend

Evoke Nutrition

Jun 06, 2025  on Shopify

Very helpful! I got introduced to the app through a video on Instagram and knew from the first moment what a game changer it is. It takes a way the pain of reaching out to customers that keep forgetting to type in their house number.

Candyshopberlin.de

Jun 06, 2025  on Shopify

Absolutely great tool! We reduced our ticket volume, customer support costs and shipping costs. TOP! Was eine tolle App, wir sind sehr froh sie gefunden zu haben!

prestigewavewear

Jun 06, 2025  on Shopify

Funktioniert Bestens. Und man hat nur Kosten wenn man die App auch braucht

MyPetClub GmbH

Jun 06, 2025  on Shopify

Super helpful – saved us time and money! We've been using AddressHero for about two months now, and it's made a noticeable difference in our shipping process. Before, we had several orders each week with missing house numbers or incomplete addresses – and each one meant extra work for our team and delays for our customers. Since adding AddressHero, the number of address issues has dropped dramatically. The app catches errors in real-time and prompts customers to fix them right away. It's simple, effective, and runs quietly in the background without slowing down the checkout. Highly recommended for any store that ships regularly. This app pays for itself by preventing failed deliveries and saving hours of customer service time.

Lifters Wear

Jun 06, 2025  on Shopify

This app is a must have. It saves us a lot of money in customer support tickets, missleading orders and also reduces the workload for the customer support team. We totally recommend this app.

Phullcutz

Jun 06, 2025  on Shopify

The app works great! We were even able to switch off our complex make automation.

VELUMA

Jun 06, 2025  on Shopify

We used to struggle with countless failed deliveries due to missing house numbers or incorrect address formats. Since switching to AddressHero, those issues have completely disappeared. Integration was effortless — it just works in the background without adding any extra workload. A truly smart tool that has saved us time, frustration, and money. AddressHero is a no-brainer for the this price!

LiveoCare

Jun 06, 2025  on Shopify

This app really helped us prevent one of our main customer facing pain points: failed deliveries due to missing house numbers. In combination with the address verification based on "DHL Leitcodierung" (specific German requirement) our delivery data became much more accurate. I also was in touch with David who was willing to an edge case that maybe only we as a shop have but directly transferrred our request to the app's dev team. I can highly recommend the app.

shinie

Jun 05, 2025  on Shopify

Address Hero has saved us countless hours by automatically validating and correcting customer addresses at checkout. It reduces failed deliveries and keeps our shipping process smooth. Super easy to set up and works seamlessly with Shopify. Highly recommend for any store that ships regularly!

HQ Germany

Jun 05, 2025  on Shopify

Great App, just works and reduces a lot of address errors

TheTreehouse.Shop

Jun 05, 2025  on Shopify

Coole Sache! Funktioniert bis jetzt einwandfrei und ist easy zu bedienen - weiter so!

KINKWERK

Jun 05, 2025  on Shopify

Funktioniert einwandfrei

Sacralite

Jun 05, 2025  on Shopify

Since we started using Adresshero, we've had way less work with customer addresses – returns due to incorrect details have been reduced to an absolute minimum. I’ll definitely check out more apps from Hero!

DESKSPACE

Jun 05, 2025  on Shopify

great tool

Danis Drip

Jun 05, 2025  on Shopify

We love Adresshero. Works very well. wir sind sehr zufrieden mit Adresshero. Können wir nur empfehlen. GG

4TheTaste

Jun 05, 2025  on Shopify

Verry Good :)

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