7.8
Yagi Address Edit Helper logo

Yagi Address Edit Helper

Develop by Yagi Software

$6

/ Month
14 Days Free Trial

Let customer update order shipping address easily

Order status update
Self-update address
Account page edit
Time limit setting
Disallow amendments
7 Reviews
7.8

About Yagi Address Edit Helper

Built by Yagi Software

Email :

[email protected]

Address

CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100, MY

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Description

The app allows customer to update shipping address on their own, without need to contact support

Address Edit Helper app allows customer to easily update order shipping address on their own without having to contact customer support and wait for hours for reply. Customer sometimes might have moved to another place, or type in wrong address by mistake, this app makes it easy for customers to update shipping address from the order status page and the account page, so that the parcel will arrive at the up to date address.

Address Edit Helper app allows customer to easily update order shipping address on their own without having to contact customer support and wait for hours for reply. Customer sometimes might have moved to another place, or type in wrong address by mistake, this app makes it easy for customers to update shipping address from the order status page and the account page, so that the parcel will arrive at the up to date address. more
  • Let customer update order shipping address on their own
  • Set time limit, eg: customer can only update address within 2 days of order
  • Disallow shipping address amendment on certain product / orders with tag

Pros

  • Allows customers to update their shipping address easily without contacting customer support
  • Reduces customer support workload and response time
  • Enables customers to correct mistakes or update addresses due to relocation, ensuring parcels arrive at the correct destination
  • Provides notifications to the seller when an address change is made, enhancing order management
  • Features a time limit for address updates to prevent last-minute changes before fulfillment
  • Option to disallow address changes for certain products or orders with specific tags, adding flexibility for the seller

Cons

  • Could potentially introduce errors if not properly managed by customers
  • Dependence on customers to make timely and correct address updates
  • May require initial setup and configuration to integrate properly with existing order management systems

Top Helpful Reviews

View all reviews

Bodysport

Oct 03, 2024  on Shopify

A fantastic app! Simple, intuitive, and works flawlessly. Exactly the tool we needed. It's multilingual and a must-have app. The idea of tagging orders when they're updated is absolutely brilliant. 10/10!

the design rules company

Aug 21, 2024  on Shopify

The perfect and most elegant solution for editing shipping addresses. We had tons of customers but the wrong address in, and we were constantly manually updating them. This solved it perfectly; the settings were easy to use, and the best part was that the editing interface was a modal popup on the actual page (versus other apps that redirect to a separate store page)

Jacknjellify

Apr 06, 2024  on Shopify

I used to stress about answering customer emails to correct shipping address before the orders are fulfilled. Since installing Yagi Address Edit Helper, customers can correct their own mistakes when necessary. It works great, and it notifies me via email when changes are made. It has really saved me a lot of time and stress.

Senkels

Feb 10, 2024  on Shopify

Great app, that does exactly what it needs to do. The new Shopify Flow integration is awesome, thank you Axel.

MatchaLand

Nov 13, 2023  on Shopify

This is the best app to let customers fix their address after ordering (better than the other app, as this let's customers change their address directly on the order status page vs. being redirected to another less user friendly url - that's what the other app does). Axel from customer support is also fantastic, always responds within 6 hours. Love this app, it's saved me so much time and prevented a lot of customer service tickets. I no longer have to do anything when customer's enter a wrong address at checkout, they can fix it themselves.

Shop Demir

Nov 03, 2023  on Shopify

Amazing product and amazing customer support. I also like there cancel app! This app gives more control to the customer and makes fulfillment a breeze because I don’t have to worry about incorrect addresses.

The Game Steward

Apr 26, 2023  on Shopify

Yagi support is actually amazing. Yagi is a perfect fit and because the app makers are incredibly responsive and helpful. We do a huge number of pre-orders and using Yagi Address Edit Helper helped us. Some highlights, but definitely not all: 1) Place shipping address changes on actual Shopify Orders (not the Shopify customer record) meaning you can ask your customers do self-serve edit, 2) Added option to auto email the Shopify Order Update Notification to customer who successfully updated or confirmed their address, 3) Added option to allow Partially Fulfilled orders to get address updates by customers. This among the many other features they include. We could not ask more of Shopify App maker. We're looking forward to long history with Yagi Address Edit Helper and now (with support like this) we're also looking at their other apps, Yagi Order Cancellable, Draftable ‑ Draft Order Helper.

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