Reviews: Appify ‑ Accessibility Toolkit

Customer reviews: Appify ‑ Accessibility Toolkit

Reviews (21)

Overall rating

4.4

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What Merchants Think

The "Appify ‑ Accessibility Toolkit" is generally well-received by merchants who commend its positive impact on website accessibility. The app is often lauded for its affordability, ease of use, and the responsive support team. However, a few users express dissatisfaction with the level of compliance and support in certain areas, highlighting some challenges but overall, it is deemed a valuable asset for enhancing website accessibility.

Key Strengths

Enhances website accessibility for users with vision impairments.
Affordable and cost-effective compared to other solutions.
Quick and responsive customer support.
User-oriented design and easy installation process.
Customizability through CSS and direct support interventions.

Common Concerns

Issues with partial compliance to accessibility standards.
Initial confusion regarding support and available features leading to unmet expectations.
Challenges with adapting the app to mobile themes without support assistance.

Final Thoughts

"Appify ‑ Accessibility Toolkit" is a robust tool for improving website accessibility, praised for its affordability and strong customer support. While it offers significant advantages, potential users should ensure it meets specific compliance needs before implementation. Overall, it provides substantial value, helping websites cater to broader audiences effectively.

HomeChime Store

Sep 01, 2024 on Shopify

Sorry for that but honestly, what a bunch of not so great realizations. I was thrown like a ball by Paresh and Vivek from AppifyCommerce in templated support responses basically washing their hands from my question and my issues, and with statements such as "our listing say X, but actually we only do Y, such as being only partially compliant. Yes thanks a lot I really wish this would have been said before, now that I'm in this risky situation with my site selling to US. States taht requires compliance. I spent weeks using this product and then bam, the crap hit the fan and the support I get is basically, OH we don't support X, Y and Z and we don't get you closer to compliance and we don't do any code changes... well damn, why did I install this in the first place then? Then Paresh comes out and ask me for random screenshots, it's obvious the support department is too busy or not willing to help, and that's honestly a big let down since nothing in their documentation, app install our listing would have let me believe that I'm on my own, and they truly don't care.