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Customer reviews: 99minutos.com

Develop by 99minutos.com
<h3>What Merchants Think</h3> <p>The overall feedback for "99minutos.com" seems polarized. While some merchants appreciate the simplicity and service, others have experienced significant issues with both the app and the company. The app receives commendations for ease of use and customer support responsiveness, but its reliability and operational execution remain points of contention for many users.</p> <h3>Key Strengths</h3> <ul> <li>Easy integration and user-friendly interface.</li> <li>Competitive pricing.</li> <li>Responsive customer service for configuration and setup issues.</li> <li>Real-time tracking and live notifications offered.</li> <li>Efficient for time-saving during order processing.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent delays and issues with package collection and delivery.</li> <li>Unresponsiveness in resolving lost or stolen packages.</li> <li>Technical issues post-update impacting functionality.</li> <li>Problems with generating invoices and maintaining transaction records.</li> <li>Mixed reliability in customer service response to operational issues.</li> </ul> <h3>Final Thoughts</h3> <p>"99minutos.com" provides a convenient solution with competitive pricing and solid customer service, making it appealing to some merchants. However, its shortcomings in reliability, especially regarding delivery timeliness and technical stability, suggest a need for caution and additional scrutiny when adopting this service for business operations.</p>

Reviews (13)

Overall rating
1.8

What Merchants Think

The overall feedback for "99minutos.com" seems polarized. While some merchants appreciate the simplicity and service, others have experienced significant issues with both the app and the company. The app receives commendations for ease of use and customer support responsiveness, but its reliability and operational execution remain points of contention for many users.

Key Strengths

  • Easy integration and user-friendly interface.
  • Competitive pricing.
  • Responsive customer service for configuration and setup issues.
  • Real-time tracking and live notifications offered.
  • Efficient for time-saving during order processing.

Common Concerns

  • Frequent delays and issues with package collection and delivery.
  • Unresponsiveness in resolving lost or stolen packages.
  • Technical issues post-update impacting functionality.
  • Problems with generating invoices and maintaining transaction records.
  • Mixed reliability in customer service response to operational issues.

Final Thoughts

"99minutos.com" provides a convenient solution with competitive pricing and solid customer service, making it appealing to some merchants. However, its shortcomings in reliability, especially regarding delivery timeliness and technical stability, suggest a need for caution and additional scrutiny when adopting this service for business operations.

GIRAE México

Jun 16, 2021  on Shopify

He usado por varias semanas la app, su uso es muy sencillo y se sincroniza con los pedidos muy bien, lamentablemente no cumplen con los tiempos de recolección, hago mis pedidos en la noche para que al día siguiente sean recolectados y la mitad de las veces tardan mas de 1 dia en hacerlo, con su supuesta recolección no exitosa y ponen fotos de google street view o de otras ocasiones que pasaron, me han dejado hasta 11 pedidos en atraso por una semana hasta que el mensajero se dignó a recolección, en soporte nunca te ayudan y tu debes reembolsar al cliente que vive en tu misma ciudad por la entrega en una semana después... pésimo servicio en la mitad de los envíos, eso sí, sus precios son muy competitivos, por eso la sigo usando mientras encuentro algo mejor.

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