Kno vs POWR: Best Shopify Survey Apps Compared

Name: POWR: Customer Survey | Poll
Brand: Shopify

Choosing the right customer feedback tool is crucial for understanding and enhancing your Shopify store's performance. In this comprehensive comparison, we’ll examine Kno - Post Purchase Surveys and POWR Customer Survey & Poll. Our analysis will focus on features, ease of use, integration capabilities, and pricing, helping you make an informed decision tailored to your business needs. Whether you're seeking to improve customer satisfaction, gather valuable insights, or optimize your product offerings, this guide will equip you with the knowledge to select the ideal survey app for your Shopify store.

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Rating

86 Reviews

7.9

49 Reviews

7.2

Pricing

Install App More info

Features

Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
Targeted audiences
Benchmarking
Attribution reports
Logic flows

Instant email alerts
Google sheets sync
Pre-built templates
Multi-question surveys
Multiple field options
Recaptcha protection

Screenshots

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Pros

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Offers insight into customer experience to improve marketing and sales strategies
Helps pinpoint what drives sales and what may cause customer loss
Easy-to-use with many integrations and pre-built templates
Allows creation of unlimited surveys and polls
Auto-saves all data to a Responses Dashboard for easy access
Provides instant email alerts for responses and syncs with Google Sheets
Various field options available like dropdowns, multiple choice, email, images, and star ratings
Includes reCAPTCHA to prevent spam responses

Cons

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

Limited customization options for surveys and polls
Advanced features may require a paid subscription
Integration with other platforms might have occasional issues
User interface could be simpler for less tech-savvy users

Launched

Oct 18, 2020

Jul 14, 2014

Developer

Built by KnoCommerce Inc

Apps:

Average Rating:

4.8

Reviews:

Built by Shopify

Apps:

16461

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

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Kno vs POWR: Best Shopify Survey Apps Compared

KNO Post Purchase Surveys

POWR: Customer Survey | Poll

KNO Post Purchase Surveys