Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Rating

Rating

180 Reviews
9.2
77 Reviews
9.1

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Pre-built templates
  • Platform integration
  • Zero-party data
  • Customer segments
  • Advanced attribution
  • Multi-question surveys
  • Targeted audiences
  • Benchmarking
  • Attribution reports
  • Logic flows

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Easy-to-use interface for post-purchase surveys
  • Provides targeted audiences for more relevant feedback
  • Includes pre-built templates to simplify survey creation
  • Offers benchmarking to compare performance
  • Advanced attribution models to understand revenue impact
  • Utilizes zero-party data for deep customer insights
  • Comprehensive feedback through multi-question surveys
  • Enables informed marketing decisions
  • Quick 5-minute setup with over 30 full survey templates
  • Logic flows for in-depth analysis and increased engagement
  • Attribution reports and analyses for better understanding of ad performance
  • Ability to target surveys to specific customer segments using filters
  • Integrations with top platforms
  • Data dispersion via REST API

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • Complexity of data analysis might require a learning curve
  • Integration issues with certain platforms might arise
  • Cost may be a factor for smaller businesses
  • Some users might find too many features overwhelming

Launched

Launched

Aug 16, 2017
Oct 18, 2020

Developer

Developer

Apps:

6

Average Rating:

4.8

Reviews:

498

Apps:

1

Average Rating:

4.8

Reviews:

77

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