Compare Grapevine Post Purchase Survey vs Census: Customer Surveys

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Rating

180 Reviews

9.2

24 Reviews

9.1

Pricing

Try for Free More info

Features

Unlimited surveys
Post-purchase surveys
Customizable surveys
Intuitive ui
Zero-party data
Marketing optimization
Customer satisfaction
Multiple survey types
Multi-question surveys
Flexible publishing

Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
User discovery feedback
Submission reports

Screenshots

Grapevine Post Purchase Survey screenshot

+ 4 more

+ 1 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.

Cost-effective solution compared to other platforms
Easy to set up and use, with quick installation
Provides valuable insights into customer base, marketing efforts, and site issues
AI-powered dashboard with actionable recommendations
Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
Good customer support and responsiveness post-implementation
No performance impact on the store, as officially tested by Shopify

Cons

Potential complexity with multi-question surveys: May overwhelm some users or respondents.
Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
Possible integration issues: No information on compatibility with other systems or platforms.

Limited user feedback available for comprehensive analysis
Potential learning curve for utilizing AI-powered analytics optimally

Launched

Aug 16, 2017

Jul 21, 2021

Developer

Built by Union Works Apps

Apps:

Average Rating:

4.8

Reviews:

498

Built by Vervaunt

Apps:

Average Rating:

Reviews:

Make Your Choice

Try for Free More info View alternatives

Try for Free More info

Compare Grapevine Post Purchase Survey vs Census: Customer Surveys

Grapevine Post Purchase Survey

Census: Customer Surveys

Grapevine Post Purchase Survey

Census: Customer Surveys

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

Send this compare to my inbox

Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Union Works Apps

Built by Vervaunt

Make Your Choice

Make Your Choice