Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Rating

Rating

180 Reviews
9.2
200 Reviews
9.1

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
  • $49-$199 / Month
  • 14 Days Free Trial

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Pre-built templates
  • Shopify integration
  • Customer feedback
  • Product targeting
  • Personalization
  • Roi improvement
  • Attribution surveys
  • Nps measurement
  • Cro insights
  • Research data
  • Order appending
  • Hdyhau polls
  • New vs returning

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Provides actionable insights quickly, within a week
  • Focuses on marketing attribution, user feedback, and NPS
  • Helps measure the effectiveness of various marketing channels like Meta, TikTok, Snap, Podcast, TV, etc
  • Integrates well with various tools like Triple Whale, Klaviyo, Google Sheets, Elevar, and Shopify Flow
  • Easy to set up and integrate into the Shopify thank you page
  • Allows for targeted survey questions based on customer type and product purchased
  • Comes with a template library featuring 25+ pre-built post-purchase survey questions
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
  • Highly recommended by users for ease of use and valuable customer insights

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • No significant cons mentioned in user reviews or descriptions
  • Potential dependency on app integrations for full functionality

Launched

Launched

Aug 16, 2017
May 06, 2018

Developer

Developer

Apps:

6

Average Rating:

4.8

Reviews:

498

Apps:

1

Average Rating:

4.9

Reviews:

200

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