Compare Pushdaddy WhatsApp, Live Chat vs Chatway Live Chat & WhatsApp

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Rating

4,196 Reviews

1.9

369 Reviews

9.2

Pricing

Install App More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Screenshots

Pushdaddy WhatsApp, Live Chat screenshot

+ 2 more

+ 3 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

Launched

Apr 15, 2025

Developer

Built by Pushdaddy

Apps:

Average Rating:

3.8

Reviews:

4,874

Built by Premio

Apps:

Average Rating:

4.9

Reviews:

997

Make Your Choice

Install App More info View alternatives

Marketing Automation

Customer Acquisition & Retention

Email Marketing

Loyalty & Customer Referrals

Digital Marketing & Advertising

Search Engine Optimization

Affiliate Programs

Tools/Widgets

Platform Feature Enhancements

Connectors & Integrations

Images & Rich Media

Site Performance & Monitoring

Accessibility

Store Locators

Trust Marks

Fulfillment & Delivery

Label Printing

Shipping Optimization

Shipping Rates

Tracking

Cross-Border Fulfillment

Warehouse Management

Inventory & Order Management

Product Information Management (PIM)

Returns Processing (RMA)

Search & Navigation

Ratings & Reviews

Visual Merchandising

Payment Processors & Gateways

Fraud Prevention & Security

Recurring Billing & Subscriptions

Gift Cards & Certificates

Compare Pushdaddy WhatsApp, Live Chat vs Chatway Live Chat & WhatsApp

Pushdaddy WhatsApp, Live Chat

Chatway Live Chat & WhatsApp

Pushdaddy WhatsApp, Live Chat