Compare RT: WhatsApp Chat, Live Chat vs Chatway Live Chat FAQ WhatsApp

Name: Chatway Live Chat FAQ WhatsApp
Brand: Premio

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Overview

What is RT: WhatsApp Chat, Live Chat?

RT WhatsApp Chat & Live Chat is a Shopify app designed to add WhatsApp chat buttons and live chat support to online stores. It helps businesses connect with customers instantly, manage inquiries, and boost conversions through direct messaging.

Key Strengths:

Easy-to-install WhatsApp chat button for quick customer access
Live chat support with real-time notifications
Mobile-friendly design for seamless customer interactions

What is Chatway Live Chat FAQ WhatsApp?

Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.

Key Strengths:

Seamless WhatsApp integration for direct messaging
AI-powered chatbots for automated responses
Multi-language support for global stores

Rating

266 Reviews

8.9

236 Reviews

9.1

Pricing

Install App More info

Features

Theme compatibility
Multi-channel support
Real-time notifications
Any-device accessibility

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Screenshots

+ 1 more

Chatway Live Chat FAQ WhatsApp screenshot

+ 3 more

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Pros

Effortless and native way of communication for visitors
Enables sending and receiving messages from any device
Users receive notifications about new messages right on the web page for uninterrupted chatting
Supports WhatsApp, Telegram, and potentially other messaging platforms
Can improve customer chat service experiences, leading to more sales
Works with all themes, including customized ones
Highly customizable and intuitive interface, as noted in user reviews

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Cons

Limited available reviews may not represent the full user experience
May require initial setup and customization which could be time-consuming for some users

Launched

Aug 11, 2019

Sep 06, 2023

Developer

Built by RoarTheme

Apps:

Average Rating:

4.6

Reviews:

1,810

Built by Premio

Apps:

Average Rating:

4.9

Reviews:

552

Make Your Choice

Install App More info View alternatives

Compare RT: WhatsApp Chat, Live Chat vs Chatway Live Chat FAQ WhatsApp

RT: WhatsApp Chat, Live Chat

Chatway Live Chat FAQ WhatsApp

RT: WhatsApp Chat, Live Chat