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RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Rating

Rating

932 Reviews
9.2
371 Reviews
9.2

Pricing

Pricing

  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Theme compatibility
  • Multi-channel support
  • Real-time notifications
  • Any-device accessibility
  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations

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Pros

Pros

  • Effortless and native way of communication for visitors
  • Enables sending and receiving messages from any device
  • Users receive notifications about new messages right on the web page for uninterrupted chatting
  • Supports WhatsApp, Telegram, and potentially other messaging platforms
  • Can improve customer chat service experiences, leading to more sales
  • Works with all themes, including customized ones
  • Highly customizable and intuitive interface, as noted in user reviews
  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork

Cons

Cons

  • Limited available reviews may not represent the full user experience
  • May require initial setup and customization which could be time-consuming for some users

Launched

Launched

Apr 18, 2025
Apr 18, 2025

Developer

Developer

Apps:

15

Average Rating:

4.7

Reviews:

4,445

Apps:

4

Average Rating:

4.9

Reviews:

1,000

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