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Chatway Live Chat & WhatsApp logo

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Whatsy: WhatsApp Chat & Share logo

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Chatway Live Chat & WhatsApp logo

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Whatsy: WhatsApp Chat & Share logo

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Rating

Rating

356 Reviews
9
135 Reviews
8.1

Pricing

Pricing

  • $15 / Month
  • 14 Days Free Trial
Try for Free More info
  • Free App
Try for Free More info

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Whatsapp chat
  • Whatsapp share
  • Auto welcome message
  • Multiple chat agents
  • Proactive messages

Screenshots

Screenshots

Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot
+ 3 more
Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot
Whatsy: WhatsApp Chat & Share screenshot Whatsy: WhatsApp Chat & Share screenshot Whatsy: WhatsApp Chat & Share screenshot Whatsy: WhatsApp Chat & Share screenshot

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Improves customer service and sales by facilitating direct communication
  • Easy to install and use, no coding skills required
  • Supports multiple free chat agents, enhancing customer support capabilities
  • Features auto welcome messages or proactive messages to engage customers promptly
  • Allows visitors to quickly share information via WhatsApp
  • Taps into the widespread popularity and user base of WhatsApp

Cons

Cons

  • Limited to users who have WhatsApp, potentially excluding some customers
  • Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
  • Lacks integration with other messaging platforms, restricting multichannel support

Categories

Categories

Launched

Launched

Sep 06, 2023
Mar 22, 2021

Developer

Developer

Built by Premio

Apps:

4

Average Rating:

5

Reviews:

976

Built by Care Cart

Apps:

7

Average Rating:

4.6

Reviews:

9,190

Make Your Choice

Make Your Choice

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Try for Free More info View alternatives
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