Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

lookfor AI Chatbot & Live Chat

ChatGPT AI chatbot to increase sales with human-like live chat

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

lookfor AI Chatbot & Live Chat

ChatGPT AI chatbot to increase sales with human-like live chat

Rating

Rating

349 Reviews
9
23 Reviews
9.1

Pricing

Pricing

  • $15 / Month
  • 14 Days Free Trial
  • $39-$599 / Month
  • Free Plan Available
  • 15 Days Free Trial

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Product recommendations
  • Conversational shopping assistant
  • Neural search algorithms
  • Enhanced analytics
  • Direct checkout

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Enhances the shopping journey by making it more personal and emotionally engaging
  • Customizable AI chatbot tailored to specific store and customer needs
  • Establishes a conversational and relatable shopping experience
  • Quick and easy setup, operational within 5-15 minutes
  • Engages customers throughout the shopping process, adding fun and a human touch
  • Employs neural search algorithms for efficient product search
  • Capable of recommending the right products to increase average order value (AOV)
  • Enables direct checkout from the product card
  • Provides insight into shopping journeys to further improve the store
  • Highly praised for answering product-related questions effectively
  • Support team is helpful and collaborative

Cons

Cons

  • The app relies on advanced AI, which may have a learning curve for some users
  • Potential over-reliance on AI could diminish the value of human customer service
  • May require continuous monitoring and updating to ensure AI accuracy and relevance

Launched

Launched

Sep 06, 2023
Jan 16, 2024

Developer

Developer

Apps:

4

Average Rating:

5

Reviews:

968

Apps:

1

Average Rating:

5

Reviews:

23

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