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Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

RT: WhatsApp Chat, Live Chat logo

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

RT: WhatsApp Chat, Live Chat logo

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Rating

Rating

251 Reviews
9.4
928 Reviews
8.7

Pricing

Pricing

  • Free App
Try for Free More info
  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Faq builder
  • Help center templates
  • Support ticket management
  • Customizable help widget
  • Efficient helpdesk workflow
  • Insightful performance reports
  • Theme compatibility
  • Multi-channel support
  • Real-time notifications
  • Any-device accessibility

Screenshots

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
+ 3 more
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
RT: WhatsApp Chat, Live Chat screenshot RT: WhatsApp Chat, Live Chat screenshot RT: WhatsApp Chat, Live Chat screenshot RT: WhatsApp Chat, Live Chat screenshot
+ 1 more
RT: WhatsApp Chat, Live Chat screenshot

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Pros

Pros

  • Exclusively built for Shopify merchants ensuring tailored features
  • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
  • All-in-one support helpdesk that manages tickets from various channels
  • Customizable help widget for efficient ticket reception
  • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
  • Insightful reporting features for team and real-time ticket performance
  • 24/7 support availability, ensuring round-the-clock service
  • Intuitive user interface allowing for seamless integration into product pages
  • High-quality customer support, including one-to-one demo calls and tutorial sessions
  • Effortless and native way of communication for visitors
  • Enables sending and receiving messages from any device
  • Users receive notifications about new messages right on the web page for uninterrupted chatting
  • Supports WhatsApp, Telegram, and potentially other messaging platforms
  • Can improve customer chat service experiences, leading to more sales
  • Works with all themes, including customized ones
  • Highly customizable and intuitive interface, as noted in user reviews

Cons

Cons

  • Missing information about pricing or possible limitations in the free version
  • Potential reliance on updates for promised features like the upcoming Chat feature
  • Limited available reviews may not represent the full user experience
  • May require initial setup and customization which could be time-consuming for some users

Categories

Categories

Launched

Launched

Aug 21, 2023
Aug 11, 2019

Developer

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

1

Average Rating:

5

Reviews:

251

Built by RoarTheme

Apps:

15

Average Rating:

4.7

Reviews:

4,397

Make Your Choice

Make Your Choice

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