Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Rating

Rating

82 Reviews
8.1
87 Reviews
9.1

Pricing

Pricing

  • $59 / Month
  • 7 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • Bulk whatsapp messages
  • Automated engagement conversion
  • Cart recovery messages
  • Quick response automation
  • Unified ecommerce inbox
  • Abandoned cart recovery
  • Upsell and cross-sell
  • Welcome messages
  • Intelligent segments
  • Conversational messaging
  • Event triggers
  • Higher aov
  • Conversion boosts
  • Custom journeys
  • Growth strategy

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Pros

Pros

  • Automates Instagram and WhatsApp interactions
  • Converts social media engagement into sales
  • Helps recover abandoned carts via automated messages
  • Allows sending bulk messages with WhatsApp API
  • Provides quick responses to common queries, improving support efficiency
  • Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
  • Improves customer satisfaction and agent efficiency
  • Simple and transparent pricing model
  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback

Cons

Cons

  • Learning curve to explore all available options
  • Initial setup might require iterations to get everything right
  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades

Launched

Launched

Sep 04, 2022
May 08, 2023

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

82

Apps:

2

Average Rating:

4.7

Reviews:

133

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