Compare POWR: Live Chat vs Live Chat by Combidesk

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Rating

136 Reviews

7.6

57 Reviews

7.4

Pricing

Try for Free More info

Features

Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications

Automatic installation
Customer information autofill
Shopping basket visibility

Screenshots

+ 1 more

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Pros

Provides real-time customer support via Facebook Messenger
Easy installation directly into Shopify without any coding required
Allows customization to match personal branding
Automated chat initiation enhances user experience
Instant notifications to promptly address customer inquiries
Helps in staying competitive, closing more sales, and retaining customers
Customizable chat settings, including triggers, delay, bubble icon, and button text
Option to set an automated personal message upon starting a chat
Fully customizable design, including avatar, colors, shape, and position

Provides fast communication with customers, enhancing customer service
Potential to boost conversion rates by assisting customers in real-time
Acts as a virtual sales representative, helping manage more sales
Enables quick and personalized service, improving customer satisfaction
Automatic installation in Shopify webshop, simplifying setup
Automatic completion of customer information during chat, increasing efficiency
Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Cons

Dependence on Facebook Messenger may not suit all businesses
Potential privacy concerns associated with Facebook's platform
Limited to Shopify integration, potentially excluding other e-commerce platforms
May require continuous active monitoring to respond quickly

Potential for increased workload due to managing live chats constantly
Might require staff training to effectively utilize the chat features
Chat functionality may not integrate seamlessly with all Shopify themes
Dependence on internet stability; poor connection can hamper communication
Over-reliance on chat might reduce the use of other communication channels

Launched

Dec 01, 2017

Oct 07, 2015

Developer

Built by POWR.io

Apps:

Average Rating:

4.4

Reviews:

5,201

Built by Combidesk

Apps:

Average Rating:

2.7

Reviews:

255

Make Your Choice

Try for Free More info View alternatives

Compare POWR: Live Chat vs Live Chat by Combidesk

POWR: Live Chat

Live Chat by Combidesk

POWR: Live Chat

Live Chat by Combidesk

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by POWR.io

Built by Combidesk

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