Combidesk vs Orka: Top Live Chat Apps for Shopify

Compare Live Chat by Combidesk vs Orka's AI ChatGPT on Shopify. Discover features, pricing, and choose the best app for your store!

Are you considering incorporating live chat functionality into your Shopify store but find yourself torn between Live Chat by Combidesk and Live Chat & AI ChatGPT Orka? In this comprehensive comparison, we’ll delive into the features, integrations, pricing, and user experiences of both apps to help you make an informed decision. Whether you're aiming to boost customer engagement or streamline support processes, this guide will provide valuable insights into choosing the best live chat solution for your Shopify business.

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Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Live Chat & AI ChatGPT : Orka

"Real-time chat boosts engagement and converts visitors into customers."

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Live Chat & AI ChatGPT : Orka

"Real-time chat boosts engagement and converts visitors into customers."

Rating

57 Reviews

7.4

20 Reviews

9.2

Pricing

Install App More info

Features

Automatic installation
Customer information autofill
Shopping basket visibility

User-friendly interface
Easy setup
Real-time engagement
Mobile-responsive

Screenshots

Live Chat & AI ChatGPT : Orka screenshot

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Pros

Provides fast communication with customers, enhancing customer service
Potential to boost conversion rates by assisting customers in real-time
Acts as a virtual sales representative, helping manage more sales
Enables quick and personalized service, improving customer satisfaction
Automatic installation in Shopify webshop, simplifying setup
Automatic completion of customer information during chat, increasing efficiency
Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Real-time engagement with visitors boosts customer interaction.
Easy integration with Shopify for a quick setup process.
User-friendly interface that is mobile-responsive ensuring compatibility across devices.
Supports multiple languages with an integrated translator.
Excellent customer support that is responsive and helpful.
Enhances efficiency by allowing seamless communication with customers, saving time.
Highly recommended for its reliability and ease of use.

Cons

Potential for increased workload due to managing live chats constantly
Might require staff training to effectively utilize the chat features
Chat functionality may not integrate seamlessly with all Shopify themes
Dependence on internet stability; poor connection can hamper communication
Over-reliance on chat might reduce the use of other communication channels

Limited information on potential cons from available reviews, suggesting possible selection bias or initial product stages.
No details on pricing or long-term viability, which may affect different customer segments differently.

Launched

Apr 02, 2025

Developer

Built by Combidesk

Apps:

Average Rating:

2.7

Reviews:

257

Built by Penida

Apps:

Average Rating:

Reviews:

3,915

Make Your Choice

Install App More info View alternatives

Install App More info

Combidesk vs Orka: Top Live Chat Apps for Shopify

Live Chat by Combidesk

Live Chat & AI ChatGPT : Orka

Live Chat by Combidesk