Compare Yotpo: Loyalty Rewards Program vs Okendo: Reviews & Loyalty

Name: Okendo: Reviews &amp; Loyalty
Brand: Okendo

Yotpo: Loyalty Rewards Program

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Yotpo: Loyalty Rewards Program

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Rating

904 Reviews

1,180 Reviews

9.2

Pricing

Install App More info

Features

Detailed analytics
No-code customization
Agile loyalty platform
Out-of-the-box campaigns
Vip tiers system
Tiered loyalty program

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

Screenshots

+ 2 more

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Pros

Simplifies customer loyalty and retention
No development needed to launch and manage the program
Customers can earn and redeem points through 20+ out-of-the-box campaigns
Detailed analytics for understanding consumer behavior and decisions
Ability to monitor and evaluate ROI, AOV, LTV, and more
Customizable, with no coding required
Motivates repeat purchases and engagement with diverse rewards and VIP tiers
Tiered program deployment based on points, spend, purchases, or referrals
Creates a cohesive loyalty experience, not just a program

High-impact social proof with extensive range of customizable review formats
Acquisition of new customers through referrals and increased retention through loyalty programs
Opportunity to collect continuous customer insights with surveys and quizzes
Easy integration with online stores and platforms like Shopify
Unified customer profile feature for automatic data saving
Excellent customer support with quick response times and personalized assistance
Feature-rich app that enhances user experience and store growth
Aesthetic options and seamless review capture process
Consistently high customer satisfaction based on provided reviews

Cons

Negative impact after switching from another loyalty app (as reported in one review)
Higher cost compared to competing solutions (as noted in one review)
Some users may experience a loss of engagement from existing users after switching (as noted in one review)

Pricing based on the number of orders, which may make it expensive for large businesses
Importing reviews can be time-consuming and requires strict adherence to templates
Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Launched

Jul 27, 2015

Jun 11, 2018

Developer

Built by Shopify

Apps:

14130

Average Rating:

2.2

Reviews:

521,795

Built by Okendo

Apps:

Average Rating:

4.9

Reviews:

1,180

Make Your Choice

Install App More info View alternatives

Compare Yotpo: Loyalty Rewards Program vs Okendo: Reviews & Loyalty

Yotpo: Loyalty Rewards Program

Okendo: Reviews & Loyalty

Yotpo: Loyalty Rewards Program