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  3. Compare Postship Order Tracking Upsell vs Parcelous Order Tracking
Postship Order Tracking Upsell logo

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Parcelous Order Tracking logo

Parcelous Order Tracking

Track orders at embedded page with 200+ carriers supported

Postship Order Tracking Upsell logo

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Parcelous Order Tracking logo

Parcelous Order Tracking

Track orders at embedded page with 200+ carriers supported

Rating

Rating

103 Reviews
7.7
60 Reviews
8

Pricing

Pricing

  • Free App
Try for Free More info
  • $9.99-$49.99 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Branded tracking page
  • Shipping analytics
  • Intuitive tracking pages
  • Proactive notifications
  • Smart order lookup
  • Automatic tracking fetch
  • Carrier autodetection
  • Embedded tracking page

Screenshots

Screenshots

Postship Order Tracking Upsell screenshot Postship Order Tracking Upsell screenshot Postship Order Tracking Upsell screenshot Postship Order Tracking Upsell screenshot
+ 1 more
Postship Order Tracking Upsell screenshot
Parcelous Order Tracking screenshot Parcelous Order Tracking screenshot Parcelous Order Tracking screenshot Parcelous Order Tracking screenshot

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Pros

Pros

  • Intuitive and beautiful order tracking page for customers to track orders
  • Smart order lookup page to manage & analyze all shipping data in one place
  • Branded order lookup page for customers that increases customer loyalty
  • Powerful shipping analytics
  • 24/7 live chat and email support
  • Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
  • Supports 1400+ carriers
  • Automatically pulls tracking numbers from fulfillments
  • Detects possible carriers for tracking information
  • Creates an embedded tracking page at the store
  • Customers can request tracking info with tracking number or order number + email/phone
  • Carrier autodetection removes the need to specify a carrier for every fulfillment
  • Fetches tracking info from over 200+ carriers
  • Automatically pulls additional or transit tracking numbers if present
  • Reduces time spent on customer support by enabling self-service tracking for customers

Cons

Cons

  • Poor user experience as per user review
  • Custom email and SMS notifications settings do not persist
  • Support team does not respond promptly; a user waited 7 hours without a reply
  • Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
  • Emails and SMS notifications reportedly do not go through
  • The app may have issues with specific carriers not being correctly identified
  • Fetching and updating tracking info might sometimes lag or have delays
  • Customers might still require support if tracking information is unclear or delayed
  • Initial setup and integration with the store might require technical assistance

Categories

Categories

Launched

Launched

Aug 03, 2023
Jan 22, 2020

Developer

Developer

Built by Instasell

Apps:

3

Average Rating:

4.6

Reviews:

281

Built by Parcelous.com

Apps:

1

Average Rating:

4.9

Reviews:

60

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