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Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

NS AI Chatbot, Helpdesk & FAQs logo

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

NS AI Chatbot, Helpdesk & FAQs logo

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Rating

Rating

804 Reviews
8.9
96 Reviews
7.3

Pricing

Pricing

  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Unlock Deals
Try for Free More info
  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Social media integration
  • Customizable interface
  • Mobile app support
  • Order tracking
  • Email marketing integration
  • Chatbot automation
  • Shopify flow integration
  • Faq integration
  • Help center support
  • Multi-channel communication
  • Ticket management
  • Multiple stores support
  • Parcel tracking
  • Dropship management
  • Branded widgets
  • Sales live chat
  • Efficiency tools
  • Multi-platform inbox
  • Customer analytics
  • Product recommendations
  • Mobile app support
  • Order tracking
  • Chatbot automation
  • Real-time visitor tracking
  • Customer behavior tracking
  • Customer profiles
  • Unified inbox
  • Messenger integration
  • 24/7 customer service
  • Smart conversation management
  • Helpdesk widget
  • Saved responses

Screenshots

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot
+ 6 more
Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot
NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot
+ 8 more
NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot

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Pros

Pros

  • Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
  • Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
  • Ticketing system for managing inquiries from multiple social platforms and emails
  • Streamlines Shopify store operations and integrates with Shopify Flow
  • Branded self-service widget with Order Tracking, FAQs, and Contact form
  • Live chat feature to increase sales and efficiency
  • Multi-store integration with customization support (Fonts, FAQs, Style)
  • Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
  • Positive feedback on customer support and ease of use
  • Helpful and competent support team
  • Centralizes support conversations from different stores and channels into one unified inbox
  • Provides detailed customer behavior insights and product recommendations to unlock sales from chat interactions
  • Enables 24/7 proactive customer service through Helpdesk and Chatbot features, improving efficiency
  • Smart conversation management aids in helping more customers in less time
  • Intuitive mobile app allows support agents to assist customers from anywhere
  • Manages and responds to Facebook Messenger and Live Chat messages from a single inbox
  • Facilitates product recommendations, inventory browsing, and order creation while chatting
  • Includes features for customer profiles, cart previews, and real-time website visitor tracking
  • Enhances responsiveness and automates support with chatbot and saved responses

Cons

Cons

  • Limited user feedback available due to only two reviews provided
  • Initial setup and integration may require assistance from support
  • Few user reviews available to gauge broader user experience and potential issues
  • Dependency on internet connection and mobile device performance for optimal use of mobile app features
  • Complexity of integrating the app across multiple support channels may require a learning curve

Categories

Categories

Launched

Launched

Feb 21, 2021
Jun 20, 2022

Developer

Developer

Built by Channelwill

Apps:

8

Average Rating:

4.3

Reviews:

20,529

Built by NestScale

Apps:

8

Average Rating:

4.9

Reviews:

551

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Make Your Choice

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