Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Rating

Rating

2,369 Reviews
9.6
96 Reviews
7.3

Pricing

Pricing

  • $19.99-$49.99 / Month
  • 14 Days Free Trial
  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Order tracking
  • Whatsapp integration
  • 24/7 automation
  • Faq management
  • Faq popups
  • Personalized contact
  • Query resolution
  • Livechat support
  • Product recommendations
  • Mobile app support
  • Order tracking
  • Chatbot automation
  • Real-time visitor tracking
  • Customer behavior tracking
  • Customer profiles
  • Unified inbox
  • Messenger integration
  • 24/7 customer service
  • Smart conversation management
  • Helpdesk widget
  • Saved responses

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Pros

Pros

  • Excellent user experience and intuitive interface
  • Responsive and helpful customer support available 24/7
  • Easy to install and navigate
  • Improves user experience, boosts conversion rates, and minimizes cart abandonment
  • Personalized Contact Us options via WhatsApp build trust and cut support time
  • Instant order tracking, quick query resolution, and tailored assistance
  • Customizable options and seamless integration with any website or platform
  • Stunning themes for FAQs popup and Help Center
  • Allows businesses to create numerous queries and FAQ categories
  • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger
  • Centralizes support conversations from different stores and channels into one unified inbox
  • Provides detailed customer behavior insights and product recommendations to unlock sales from chat interactions
  • Enables 24/7 proactive customer service through Helpdesk and Chatbot features, improving efficiency
  • Smart conversation management aids in helping more customers in less time
  • Intuitive mobile app allows support agents to assist customers from anywhere
  • Manages and responds to Facebook Messenger and Live Chat messages from a single inbox
  • Facilitates product recommendations, inventory browsing, and order creation while chatting
  • Includes features for customer profiles, cart previews, and real-time website visitor tracking
  • Enhances responsiveness and automates support with chatbot and saved responses

Cons

Cons

  • Currently supports only one language
  • No option to upload custom profile photos for chat avatars, only uses Shopify store logo
  • Few user reviews available to gauge broader user experience and potential issues
  • Dependency on internet connection and mobile device performance for optimal use of mobile app features
  • Complexity of integrating the app across multiple support channels may require a learning curve

Categories

Categories

Launched

Launched

Jun 08, 2022
Jun 20, 2022

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

2,369

Apps:

8

Average Rating:

4.9

Reviews:

551

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