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Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

Rating

88 Reviews
9.1
417 Reviews
9.1

Pricing

Pricing

  • $19-$199 / Month
  • 30 Days Free Trial
Try for Free More info
  • $20-$500 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Automated return labels
  • Automated email notifications
  • Custom-branded portal
  • Integrates with systems
  • Custom return rules
  • Branded returns portal
  • One-click refunds
  • Custom notifications
  • Auto-generated labels
  • Upload own labels
  • Auto-create new orders
  • Management dashboard
  • Set return rules
  • Track return progress
  • Key insights

Screenshots

Screenshots

Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot
+ 5 more
Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot
ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot
+ 2 more
ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot

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Pros

Pros

  • Streamline returns and exchanges to save valuable time and improve customer satisfaction
  • Custom-branded returns portal directly integrates with your store
  • Allows customers to quickly process returns and exchanges
  • Suggest exchanges instead of returns to recapture potential lost revenue
  • Automatically generate prepaid return labels from 50+ carriers worldwide
  • Automated emails keep customers informed throughout the entire process
  • Self-service portal reduces return processing time
  • Automate shipping return labels to make the process smooth for customers
  • Set up automated rules to accommodate return policy and exchange terms
  • Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
  • Cost-effective compared to other return apps
  • Responsive customer support and customization options
  • Competitive Evri, Collect+ and USPS labels or option to upload your own
  • Customers can request returns, refunds, or exchanges via a branded portal
  • Customisable communications to keep customers updated
  • Ability to set rules and return windows, and track progress
  • Key insights into return processes
  • Auto-features to reduce manual tasks and streamline approvals and exchanges
  • Auto-generated labels for convenience
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal matching your domain's aesthetics
  • Returns management dashboard for comprehensive control

Cons

Cons

  • Limited to specific carriers like Evri, Collect+, and USPS
  • Reliance on the app’s auto-generated labels might limit customization
  • Customisation options might require additional setup time
  • Users may experience a learning curve with the settings and dashboard
  • Potential dependency on the app's features for managing returns

Categories

Categories

Launched

Launched

Jan 22, 2019
Dec 17, 2017

Developer

Developer

Built by Rich Returns & Exchanges

Apps:

1

Average Rating:

4.9

Reviews:

88

Built by ZigZag Global Ltd

Apps:

1

Average Rating:

4.8

Reviews:

417

Make Your Choice

Make Your Choice

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