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Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

Rating

112 Reviews
9
417 Reviews
9.1

Pricing

Pricing

  • Free App
Try for Free More info
  • $20-$500 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Email notifications
  • Customizable portal
  • Manage returns
  • Flow-based solution
  • Policy customization
  • Embedded public portal
  • Branded returns portal
  • One-click refunds
  • Custom notifications
  • Auto-generated labels
  • Upload own labels
  • Auto-create new orders
  • Management dashboard
  • Set return rules
  • Track return progress
  • Key insights

Screenshots

Screenshots

Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot
+ 1 more
Yanet: Returns and Exchanges screenshot
ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot
+ 2 more
ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot

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Pros

Pros

  • Quick and clear flow-based solution for managing returns and exchanges
  • Ability to create customized return and exchange policies for different products and situations
  • Embedded public portal for easy request submission by customers
  • Email notifications keep customers updated at each step of the request
  • Support for customizing portal text, banner, and colors to match store style
  • Competitive Evri, Collect+ and USPS labels or option to upload your own
  • Customers can request returns, refunds, or exchanges via a branded portal
  • Customisable communications to keep customers updated
  • Ability to set rules and return windows, and track progress
  • Key insights into return processes
  • Auto-features to reduce manual tasks and streamline approvals and exchanges
  • Auto-generated labels for convenience
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal matching your domain's aesthetics
  • Returns management dashboard for comprehensive control

Cons

Cons

  • Customization options for the portal might require contacting support, which can be inconvenient
  • Potential complexity in managing multiple different policies and rules
  • Dependency on email notifications may not suit all customers' preferences
  • Limited to specific carriers like Evri, Collect+, and USPS
  • Reliance on the app’s auto-generated labels might limit customization
  • Customisation options might require additional setup time
  • Users may experience a learning curve with the settings and dashboard
  • Potential dependency on the app's features for managing returns

Categories

Categories

Launched

Launched

Apr 06, 2023
Dec 17, 2017

Developer

Developer

Built by Yanet

Apps:

5

Average Rating:

4.8

Reviews:

514

Built by ZigZag Global Ltd

Apps:

1

Average Rating:

4.8

Reviews:

417

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