ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Rating

Rating

43 Reviews
8.2
88 Reviews
9.2

Pricing

Pricing

  • $39-$169 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $19-$199 / Month
  • 30 Days Free Trial

Features

Features

  • Automated return labels
  • Self-serve options
  • Custom branded portal
  • Refund via gift card
  • Major logistics integration
  • Actionable return insights
  • Custom rules engine
  • Flexible refund options
  • Ai-driven analytics
  • Automated shipment creation
  • Self-service returns page
  • Email notifications
  • Automated return labels
  • Automated email notifications
  • Custom-branded portal
  • Integrates with systems
  • Custom return rules

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Pros

Pros

  • Automated return labels simplify the return process
  • Self-serve options reduce customer anxiety and increase satisfaction
  • Custom branded portal enhances brand consistency and customer loyalty
  • Seamless integration with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS, and USPS offers flexibility
  • Actionable insights with return reasons help improve products and services
  • Flexible refund options, including refund via gift card, provide convenience for customers
  • AI analytics for better insights from requests, images, and comments
  • Custom rules engine to enforce return and refund policies efficiently
  • Automated return shipment creation saves time
  • Highly recommended by users for its efficiency and user-friendliness
  • Streamline returns and exchanges to save valuable time and improve customer satisfaction
  • Custom-branded returns portal directly integrates with your store
  • Allows customers to quickly process returns and exchanges
  • Suggest exchanges instead of returns to recapture potential lost revenue
  • Automatically generate prepaid return labels from 50+ carriers worldwide
  • Automated emails keep customers informed throughout the entire process
  • Self-service portal reduces return processing time
  • Automate shipping return labels to make the process smooth for customers
  • Set up automated rules to accommodate return policy and exchange terms
  • Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
  • Cost-effective compared to other return apps
  • Responsive customer support and customization options

Cons

Cons

  • The app relies heavily on integrations, so issues with logistics partners may affect performance
  • Advanced features and customization might require a learning curve for some users
  • Potential dependency on AI analytics for insights might not be suitable for all businesses

Launched

Launched

Apr 26, 2023
Jan 22, 2019

Developer

Developer

Apps:

2

Average Rating:

4.9

Reviews:

47

Apps:

1

Average Rating:

4.9

Reviews:

88

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