Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

LoyaltyLion Rewards & Referral

Customer loyalty & referrals: loyalty program points & rewards

Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

LoyaltyLion Rewards & Referral

Customer loyalty & referrals: loyalty program points & rewards

Rating

Rating

2,606 Reviews
8.9
637 Reviews
8.9

Pricing

Pricing

  • $199-$799 / Month
  • Free Plan Available
  • $199 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Detailed analytics
  • No-code customization
  • Agile loyalty platform
  • Out-of-the-box campaigns
  • Vip tiers system
  • Tiered loyalty program
  • Shopify integration
  • Vip tiers
  • Custom loyalty programs
  • Membership options
  • Loyalty points system
  • Customizable loyalty page
  • Integrated shopper journey
  • Variety of rewards
  • Referral incentives
  • Social media engagement
  • Reviews incentives
  • Loyalty emails/notifications
  • Behavioral insights
  • Program participation rewards
  • Multi-type reward options

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Pros

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program
  • Boosts returning customer rates with loyalty programs
  • Integrates loyalty page within your site for a seamless customer experience
  • Uses loyalty points and rewards to drive enrollment and repeat purchases
  • Reduces acquisition costs with incentives for referrals, reviews, and social media engagement
  • Robust integration with other Shopify tools
  • Highly praised customer service and onboarding support
  • Helpful account managers and representatives
  • Flexible customization options for loyalty programs
  • Positive early signs of improving customer economics
  • Detailed insights into returning customer behaviors

Cons

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)
  • Long setup time for the program
  • Steep learning curve initially
  • High pricing for paid version
  • Limited customer support availability outside business hours
  • No automated scheduling for rules to enable offers and promote events
  • Potential for technical issues that require immediate attention

Launched

Launched

Jul 27, 2015
Jul 06, 2014

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

2,606

Apps:

1

Average Rating:

4.7

Reviews:

637

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