Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

LoyaltyLion Rewards & Referral

Customer loyalty & referrals: loyalty program points & rewards

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

LoyaltyLion Rewards & Referral

Customer loyalty & referrals: loyalty program points & rewards

Rating

Rating

2,478 Reviews
9.3
637 Reviews
9

Pricing

Pricing

  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $199 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit
  • Shopify integration
  • Vip tiers
  • Custom loyalty programs
  • Membership options
  • Loyalty points system
  • Customizable loyalty page
  • Integrated shopper journey
  • Variety of rewards
  • Referral incentives
  • Social media engagement
  • Reviews incentives
  • Loyalty emails/notifications
  • Behavioral insights
  • Program participation rewards
  • Multi-type reward options

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Pros

Pros

  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit
  • Boosts returning customer rates with loyalty programs
  • Integrates loyalty page within your site for a seamless customer experience
  • Uses loyalty points and rewards to drive enrollment and repeat purchases
  • Reduces acquisition costs with incentives for referrals, reviews, and social media engagement
  • Robust integration with other Shopify tools
  • Highly praised customer service and onboarding support
  • Helpful account managers and representatives
  • Flexible customization options for loyalty programs
  • Positive early signs of improving customer economics
  • Detailed insights into returning customer behaviors

Cons

Cons

  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial
  • Long setup time for the program
  • Steep learning curve initially
  • High pricing for paid version
  • Limited customer support availability outside business hours
  • No automated scheduling for rules to enable offers and promote events
  • Potential for technical issues that require immediate attention

Launched

Launched

Jan 17, 2021
Jul 06, 2014

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

2,478

Apps:

1

Average Rating:

4.7

Reviews:

637

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