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Rivo: Loyalty Program, Rewards
DTC Retention platform || Loyalty, Referrals & Memberships
LoyaltyLion Rewards & Referral
Customer loyalty & referrals: loyalty program points & rewards
Rivo: Loyalty Program, Rewards
DTC Retention platform || Loyalty, Referrals & Memberships
LoyaltyLion Rewards & Referral
Customer loyalty & referrals: loyalty program points & rewards
Overview
Overview
What is Rivo: Loyalty Program, Rewards?
Rivo Loyalty, Rewards & Referrals is a Shopify app focused on increasing customer engagement with gamified rewards, referral incentives, and automated workflows.
Key Strengths:
- Gamification features like spin-the-wheel rewards
- Built-in referral program
- Automated email and SMS campaigns
What is LoyaltyLion Rewards & Referral?
LoyaltyLion Rewards & Referral is a Shopify app designed to boost customer retention through customizable loyalty programs, points systems, and referral campaigns.
Key Strengths:
- Advanced segmentation for targeted rewards
- Seamless Shopify integration
- Flexible reward options (discounts, free shipping, etc.)
Rating
Rating
Pricing
Pricing
Features
Features
- Regular updates
- Referral programs
- Customizable loyalty
- Membership integration
- Stack integration
- Developer toolkit
- Shopify integration
- Vip tiers
- Custom loyalty programs
- Membership options
- Loyalty points system
- Customizable loyalty page
- Integrated shopper journey
- Variety of rewards
- Referral incentives
- Social media engagement
- Reviews incentives
- Loyalty emails/notifications
- Behavioral insights
- Program participation rewards
- Multi-type reward options
Pros
Pros
- Fully customizable loyalty and referrals platform
- Built for fast growing DTC brands
- 24/7 world class live chat support
- Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
- Weekly product updates using the latest Shopify tech
- Variety of loyalty programs and reward options
- Extremely positive customer reviews, especially regarding support team
- Cost-effective compared to other loyalty solutions
- Offers full customization with the Rivo Developer Toolkit
- Boosts returning customer rates with loyalty programs
- Integrates loyalty page within your site for a seamless customer experience
- Uses loyalty points and rewards to drive enrollment and repeat purchases
- Reduces acquisition costs with incentives for referrals, reviews, and social media engagement
- Robust integration with other Shopify tools
- Highly praised customer service and onboarding support
- Helpful account managers and representatives
- Flexible customization options for loyalty programs
- Positive early signs of improving customer economics
- Detailed insights into returning customer behaviors
Cons
Cons
- Setup can be time-consuming (up to 3 hours for some users)
- Initial hiccups with understanding all features and settings
- Limited training courses available for newbies
- Some users experienced issues with fraud detection tools
- Flat-rate support option or additional training might be beneficial
- Long setup time for the program
- Steep learning curve initially
- High pricing for paid version
- Limited customer support availability outside business hours
- No automated scheduling for rules to enable offers and promote events
- Potential for technical issues that require immediate attention
Categories
Categories
Launched
Launched
Developer
Developer
1
Average Rating:4.9
Reviews:1,549
1
Average Rating:4.7
Reviews:474
