Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

Rating

Rating

2,606 Reviews
8.9
2,482 Reviews
9.3

Pricing

Pricing

  • $199-$799 / Month
  • Free Plan Available
  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Detailed analytics
  • No-code customization
  • Agile loyalty platform
  • Out-of-the-box campaigns
  • Vip tiers system
  • Tiered loyalty program
  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit

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Pros

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program
  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit

Cons

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)
  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial

Launched

Launched

Jul 27, 2015
Jan 17, 2021

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

2,606

Apps:

1

Average Rating:

4.9

Reviews:

2,482

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