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  3. Compare Smile: Loyalty Rewards Program vs Rivo Loyalty Rewards Referrals
Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Rivo Loyalty Rewards Referrals logo

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Rivo Loyalty Rewards Referrals logo

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

Rating

Rating

6,605 Reviews
9.3
2,482 Reviews
9.3

Pricing

Pricing

  • $49-$999 / Month
  • Free Plan Available
Try for Free More info
  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • App integrations
  • Multi-language support
  • Coupons and discounts
  • Vip tiers
  • Membership perks
  • Referral programs
  • Engagement nudges
  • Customizable rewards
  • Guest shopper points
  • Program translation
  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit

Screenshots

Screenshots

Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot
+ 5 more
Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot Smile: Loyalty Rewards Program screenshot
Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot
+ 5 more
Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot Rivo Loyalty Rewards Referrals screenshot

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Pros

Pros

  • No coding required for setup
  • Easy integration with various apps
  • Highly customizable to match brand aesthetics
  • Supports multiple languages
  • Offers various types of rewards and programs
  • Comprehensive support from a responsive team
  • Positive feedback on customer service and support
  • Effective at boosting sales and brand loyalty
  • Good documentation available
  • Free plan available that works well for some users
  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit

Cons

Cons

  • High cost for small businesses
  • Some features locked behind higher-tier plans
  • Issues with translating certain elements fully
  • Complaints about slow response time for support
  • No live chat support for quick assistance
  • Difficulty in setup for some users
  • Not available for Shopify's Starter Pack users
  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial

Categories

Categories

Launched

Launched

Dec 01, 2014
Jan 17, 2021

Developer

Developer

Built by Smile.io

Apps:

1

Average Rating:

4.8

Reviews:

6,605

Built by Rivo

Apps:

1

Average Rating:

4.9

Reviews:

2,482

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