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Smile: Loyalty Rewards Program
Loyalty program - points, rewards, referrals, & VIP
Rivo: Loyalty Program, Rewards
DTC Retention platform || Loyalty, Referrals & Memberships
Smile: Loyalty Rewards Program
Loyalty program - points, rewards, referrals, & VIP
Rivo: Loyalty Program, Rewards
DTC Retention platform || Loyalty, Referrals & Memberships
Overview
Overview
What is Smile: Loyalty Rewards Program?
Smile Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs, points systems, and VIP tiers.
Key Strengths:
- Highly customizable rewards and incentives
- Seamless integration with Shopify stores
- Supports referral programs and VIP tiers
What is Rivo: Loyalty Program, Rewards?
Rivo Loyalty Program & Rewards is a Shopify app focused on increasing repeat sales by offering points, VIP tiers, and referral rewards to customers.
Key Strengths:
- Multi-tiered loyalty programs (Bronze, Silver, Gold, etc.)
- Built-in referral marketing tools
- Automated reward fulfillment
Rating
Rating
Pricing
Pricing
Features
Features
- App integrations
- Multi-language support
- Coupons and discounts
- Vip tiers
- Membership perks
- Referral programs
- Engagement nudges
- Customizable rewards
- Guest shopper points
- Program translation
- Regular updates
- Referral programs
- Customizable loyalty
- Membership integration
- Stack integration
- Developer toolkit
Pros
Pros
- No coding required for setup
- Easy integration with various apps
- Highly customizable to match brand aesthetics
- Supports multiple languages
- Offers various types of rewards and programs
- Comprehensive support from a responsive team
- Positive feedback on customer service and support
- Effective at boosting sales and brand loyalty
- Good documentation available
- Free plan available that works well for some users
- Fully customizable loyalty and referrals platform
- Built for fast growing DTC brands
- 24/7 world class live chat support
- Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
- Weekly product updates using the latest Shopify tech
- Variety of loyalty programs and reward options
- Extremely positive customer reviews, especially regarding support team
- Cost-effective compared to other loyalty solutions
- Offers full customization with the Rivo Developer Toolkit
Cons
Cons
- High cost for small businesses
- Some features locked behind higher-tier plans
- Issues with translating certain elements fully
- Complaints about slow response time for support
- No live chat support for quick assistance
- Difficulty in setup for some users
- Not available for Shopify's Starter Pack users
- Setup can be time-consuming (up to 3 hours for some users)
- Initial hiccups with understanding all features and settings
- Limited training courses available for newbies
- Some users experienced issues with fraud detection tools
- Flat-rate support option or additional training might be beneficial
Categories
Categories
Launched
Launched
Developer
Developer
1
Average Rating:4.8
Reviews:6,978
1
Average Rating:4.9
Reviews:2,561
