AfterShip vs PostShip: Shopify Tracking App Comparison

Name: Postship Order Tracking Upsell
Brand: Instasell

If you're looking to enhance your Shopify store's order tracking capabilities, deciding between AfterShip and PostShip can be challenging. Both apps offer robust features designed to optimize your tracking process and improve customer satisfaction. In this comprehensive comparison, we delve into the core functionalities, integration ease, pricing, and upsell opportunities provided by AfterShip and PostShip. Whether you're a small business owner or managing a large ecommerce store, this guide will assist you in selecting the right order tracking solution to streamline your operations and boost customer retention.

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Overview

What is AfterShip Order Tracking?

Aftership is a popular order tracking and delivery management app for Shopify, providing multi-carrier tracking, delivery estimates, and customer engagement tools.

Key Strengths:

Multi-carrier tracking support
Delivery time estimates
Customizable tracking pages

What is Postship Order Tracking Upsell?

Postship is a Shopify app designed to enhance order tracking and post-purchase upsells. It helps store owners improve customer experience with branded tracking pages and automated upsell opportunities.

Key Strengths:

Branded tracking pages for a seamless customer experience
Automated post-purchase upsells to boost revenue
Easy integration with Shopify stores

Rating

1,440 Reviews

7.1

34 Reviews

7.3

Pricing

Install App More info

Features

Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
Timely sms/email updates

Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup

Screenshots

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Postship Order Tracking Upsell screenshot

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Pros

Provides live shipment updates via a branded order tracking page and automated notifications
Centralized shipment dashboard to track shipment status and identify exceptions
Built-in analytics to get insights into shipment status and on-time performance
AI-powered estimated delivery dates to reassure anxious customers
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
High-quality customer support with knowledgeable and responsive team
Easy to install and integrate, particularly for Shopify users
Highly appreciated customer service, often solving issues quickly
Option to remove branding for free, enhancing customization
Detailed shipment analytics dashboard for monitoring and analysis
Unified dashboard for all shipments, enhancing efficiency of order management

Intuitive and beautiful order tracking page for customers to track orders
Smart order lookup page to manage & analyze all shipping data in one place
Branded order lookup page for customers that increases customer loyalty
Powerful shipping analytics
24/7 live chat and email support
Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
Supports 1400+ carriers

Cons

App is considered expensive by some users
Takes time to learn every detail of the app functionality

Poor user experience as per user review
Custom email and SMS notifications settings do not persist
Support team does not respond promptly; a user waited 7 hours without a reply
Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
Emails and SMS notifications reportedly do not go through

Launched

May 08, 2012

Aug 03, 2023

Developer

Built by AfterShip

Apps:

Average Rating:

4.6

Reviews:

8,535

Built by Instasell

Apps:

Average Rating:

4.1

Reviews:

121

Make Your Choice

Install App More info View alternatives

Install App More info

AfterShip vs PostShip: Shopify Tracking App Comparison

AfterShip Order Tracking

Postship Order Tracking Upsell

AfterShip Order Tracking