Parcel Panel Order Tracking

All-in-1 order tracker, Track order for higher CSAT and sales

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Parcel Panel Order Tracking

All-in-1 order tracker, Track order for higher CSAT and sales

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Rating

Rating

4,972 Reviews
9.7
4,613 Reviews
9.6

Pricing

Pricing

  • $11-$479 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $9-$159 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Multilingual support
  • Branded tracking page
  • Real-time tracking
  • Smart upsell system
  • Powerful analytics
  • Customizable elements
  • Automatic notifications
  • Dropshipping support
  • Global order tracking
  • Self-service tracking
  • Status notifications
  • Featured products upsell
  • Hide off-shore fulfillment
  • Paypal push integration
  • Customized tracking page
  • Triggered email notifications
  • Buyer protection options
  • Insightful shipment analytics

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Pros

Pros

  • Real-time order tracking, helping deal with exceptions before customers complain
  • Auto-send shipping notifications to keep customers informed
  • Create a branded & multilingual tracking page with abundant custom elements
  • Smart upsell system to drive more sales
  • Powerful analytics to optimize shipping solutions
  • Option to hide all Chinese origin with 1 click, ideal for dropshipping
  • 24/7 customer support with good response times
  • Easy to set up and use
  • Integrates seamlessly with Shopify themes
  • Support for multiple carriers, with quick addition of new ones upon request
  • Free plan available with essential features
  • Effortlessly track, protect, & sync orders to improve customer satisfaction
  • Reduces customer service requests by providing a self-service tracking page
  • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
  • Provides global tracking for both international and domestic packages
  • Allows customization of the tracking page, enhancing brand experience
  • Triggered email notifications to inform customers about order status changes promptly
  • Buyer protection features against loss, damage, and delay
  • Provides insights into shipment delivery and performance exceptions
  • 24/7 customer support through chat or email
  • User-friendly interface praised for its intuitive design
  • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
  • Real-time tracking keeps users informed about the status of their shipments
  • Free plan available which is beneficial for startups
  • Positive feedback on reliability and precision in order tracking
  • Notable support teams and responsive customer service

Cons

Cons

  • Some users find it a bit pricey
  • Occasional issues with currency and setup
  • Issues with technical problems and poor development have been reported
  • Some updates have caused significant issues, such as shutting down the checkout process
  • Instances of inadequate customer support and communication, particularly post-purchase
  • Potential language barriers with the support team

Launched

Launched

Jan 24, 2019
Jan 03, 2021

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Apps:

1

Average Rating:

4.9

Reviews:

4,613

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