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When choosing the ideal order tracking solution for your Shopify store, you may find yourself evaluating the features and benefits of Parcel Panel Order Tracking and Shipway Order Tracking. This comprehensive comparison aims to illuminate the differences between these two Shopify apps, focusing on aspects like user interface, tracking accuracy, integration capabilities, and customer support. Whether you're new to Shopify or an established business owner seeking to enhance customer satisfaction with reliable order tracking, this guide provides essential insights to help you select the best tool to meet your e-commerce needs and improve your overall online shopping experience.
Where Knowledge Meets Innovation
Parcel Panel Order Tracking
All-in-1 order tracker, Track order for higher CSAT and sales
Shipway Order Tracking
Order Tracking, Track Order, Order Lookup, Upsell, EDD
Parcel Panel Order Tracking
All-in-1 order tracker, Track order for higher CSAT and sales
Shipway Order Tracking
Order Tracking, Track Order, Order Lookup, Upsell, EDD
Rating
Rating
9.7
9.1
Pricing
Pricing
Features
Features
- Multilingual support
- Branded tracking page
- Real-time tracking
- Smart upsell system
- Powerful analytics
- Customizable elements
- Automatic notifications
- Dropshipping support
- Product recommendations
- Order tracking
- Collect reviews
- Branded tracking page
- Status updates
- Nps calculation
- Handle queries
Pros
Pros
- Real-time order tracking, helping deal with exceptions before customers complain
- Auto-send shipping notifications to keep customers informed
- Create a branded & multilingual tracking page with abundant custom elements
- Smart upsell system to drive more sales
- Powerful analytics to optimize shipping solutions
- Option to hide all Chinese origin with 1 click, ideal for dropshipping
- 24/7 customer support with good response times
- Easy to set up and use
- Integrates seamlessly with Shopify themes
- Support for multiple carriers, with quick addition of new ones upon request
- Free plan available with essential features
- Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
- Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
- Includes branded order tracking page with an estimated delivery date
- Features a feedback and review widget to collect customer reviews and calculate NPS score
- Handles customer queries efficiently
- Increases repeat purchases with product recommendations
- Positive user review highlighting excellent support and satisfaction
Cons
Cons
- Some users find it a bit pricey
- Occasional issues with currency and setup
- Repetitive description in the application details may indicate lack of additional unique features
- Limited availability of reviews to assess broader user experience and potential drawbacks
- No information on integration with various eCommerce platforms beyond general D2C
Categories
Categories
Launched
Launched
Apr 02, 2025
Apr 02, 2025
Developer
Developer
Apps:
8
Average Rating:4.3
Reviews:21,034
Apps:
4
Average Rating:4.7
Reviews:1,070
