Parcel Panel vs Shipway: Best Tracking Apps for Shopify

Name: Shipway Order Tracking
Brand: Shipway

When choosing the ideal order tracking solution for your Shopify store, you may find yourself evaluating the features and benefits of Parcel Panel Order Tracking and Shipway Order Tracking. This comprehensive comparison aims to illuminate the differences between these two Shopify apps, focusing on aspects like user interface, tracking accuracy, integration capabilities, and customer support. Whether you're new to Shopify or an established business owner seeking to enhance customer satisfaction with reliable order tracking, this guide provides essential insights to help you select the best tool to meet your e-commerce needs and improve your overall online shopping experience.

Parcel Panel Order Tracking

All-in-1 order tracker, Track order for higher CSAT and sales

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Parcel Panel Order Tracking

All-in-1 order tracker, Track order for higher CSAT and sales

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

1,948 Reviews

9.6

65 Reviews

7.2

Pricing

Install App More info

Features

Multilingual support
Branded tracking page
Real-time tracking
Smart upsell system
Powerful analytics
Customizable elements
Automatic notifications
Dropshipping support

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

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Pros

Real-time order tracking, helping deal with exceptions before customers complain
Auto-send shipping notifications to keep customers informed
Create a branded & multilingual tracking page with abundant custom elements
Smart upsell system to drive more sales
Powerful analytics to optimize shipping solutions
Option to hide all Chinese origin with 1 click, ideal for dropshipping
24/7 customer support with good response times
Easy to set up and use
Integrates seamlessly with Shopify themes
Support for multiple carriers, with quick addition of new ones upon request
Free plan available with essential features

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

Some users find it a bit pricey
Occasional issues with currency and setup

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

Jan 24, 2019

Jun 14, 2016

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by Shipway

Apps:

Average Rating:

4.3

Reviews:

450

Make Your Choice

Install App More info View alternatives

Parcel Panel vs Shipway: Best Tracking Apps for Shopify

Parcel Panel Order Tracking

Shipway Order Tracking

Parcel Panel Order Tracking