Compare Route Protection and Tracking vs Simply Shipping Protection

Name: Simply Shipping Protection
Brand: Lucent Innovation

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Simply Shipping Protection

Gain additional revenue & cart upsell by shipping protection.

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Simply Shipping Protection

Gain additional revenue & cart upsell by shipping protection.

Overview

What is Simply Shipping Protection?

Simply Shipping Protection is a Shopify app that offers shipping insurance to protect merchants from losses due to damaged, lost, or stolen orders. It provides straightforward pricing and easy setup.

Key Strengths:

Simple, transparent pricing structure
Quick and easy onboarding process
Works with major shipping carriers

Rating

339 Reviews

7.3

135 Reviews

9.1

Pricing

Install App More info

Features

Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
Instant claims

Customization options
Slide cart integration
Cart drawer integration
One-click claims
Comprehensive reports
Recharge integration
Streamlined claims portal
Auto protection settings
Rebuy integration
Icart drawer integration
Flits integration

Screenshots

Route Protection and Tracking screenshot

+ 3 more

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Pros

Provides shipping insurance that protects against loss, theft, or damage
Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
Branded, immersive package tracking that builds anticipation and maintains customer engagement
Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
Personalized product recommendations that can drive additional purchases and increase customer lifetime value
Positive feedback indicating responsive customer support from specific agents

Allows merchants to offer shipping protection directly to customers, eliminating third-party insurers
Simplifies the claims process with a streamlined claim portal and one-click customer claims
Offers customization options and configurable auto shipping protection settings
Automates protection coverage through a user-friendly interface
Tracks claims and revenue with comprehensive reports
Integrates with several platforms like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge
Helps merchants differentiate themselves, promote customer loyalty, and reduce financial risks

Cons

Some users report high costs and unclear pricing structure
Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction

Reports of the app being hard to install and not working consistently
Communication with support is poor, taking days or weeks to respond with no effective solutions
Issues with the app's code remaining in the system post-uninstallation, requiring manual removal
Reported non-functionality with ReCharge and other integrated platforms
Negative reviews highlight overall dissatisfaction with support and lack of responsiveness from the development team

Launched

Jan 16, 2019

Jan 13, 2021

Developer

Built by RouteApp LLC

Apps:

Average Rating:

3.7

Reviews:

339

Built by Lucent Innovation

Apps:

Average Rating:

2.9

Reviews:

206

Make Your Choice

Install App More info View alternatives

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Compare Route Protection and Tracking vs Simply Shipping Protection

Route Protection and Tracking

Simply Shipping Protection

Route Protection and Tracking