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6 Best Warranty and Insurance Apps for Shopify in 2025 to Protect Orders and Build Trust

Mar-26-2025

In the competitive e-commerce landscape, offering warranty and insurance options is essential for building customer trust and ensuring satisfaction. For Shopify store owners, integrating specialized apps can simplify the management of shipping protection, product warranties, and claims processing.

These tools not only safeguard your products but also enhance the overall shopping experience, leading to increased customer loyalty and sales. In this article, we'll explore the top 6 warranty and insurance apps available for Shopify in 2025, highlighting their key features and benefits to help you choose the best fit for your business.

Best Warranty and Insurance Apps for Shopify Merchants in 2025

385 Reviews
Captain Shipping Protection cover

Captain Shipping Protection enables businesses to establish their own shipping protection program, allowing them to retain 100% of the shipping protection premiums, boost order profits, and customize claims policies without an intermediary insurance provider. The app also offers opportunities to upsell digital products and streamline the checkout process with subscription options.

  • Profit Retention: Keep 100% of the shipping protection premiums, enabling increased profit margins.
  • Customization: Customize the claims policy and insurance options to fit your business needs.
  • Upsell Opportunities: Enhance cart value by upselling digital products and order protections.
  • Seamless Integration: Easily switch from existing apps without theme alterations.
  • 24/7 Support: Access to continuous support ensures effective troubleshooting and guidance.

Users have praised the app for significantly increasing order values and providing outstanding, swift customer service. The app's easy installation and compatibility with custom themes make it a user-friendly choice, earning it high ratings and positive feedback from satisfied users.

324 Reviews
Navidium Shipping Protection cover

Navidium Shipping Protection is a self-service platform that enables businesses to create self-funded shipping protection plans and manage customer claims. Not acting as an insurance company, Navidium allows businesses to retain 100% of the fees collected, turning what would have been premiums into profit. The platform also offers tools to upsell digital products and manage cart checkouts, including subscriptions.

  • Self-Funded Protection: Create a shipping protection plan that lets businesses collect and keep 100% of the fees, cutting out the middleman insurance provider.
  • Cost Recovery: Offset losses from damaged shipments by leveraging digital product upsells.
  • Comprehensive Tools: Features include reporting, pricing control, a claims portal, and one-click refunds or reorders.
  • Improved Conversion: Route protection fees back to the business to enhance conversion rates.
  • Seamless Integrations: Works seamlessly with platforms like Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, and AntiFraud.

Navidium Shipping Protection has received outstanding feedback for its reliability, ease of use, and excellent customer support. Users appreciate the smooth setup and performance, with many recommending it as a superior solution for managing shipping protection compared to other Shopify apps. The platform's customer-centric support is often highlighted as a significant advantage.

153 Reviews
Simply Shipping Protection cover

Simply Shipping Protection is an innovative app that enables merchants to offer direct Shipping Protection to their customers without relying on third-party insurers. It streamlines the claims process, provides customization options, and automates coverage through a user-friendly interface, helping merchants differentiate from competitors, promote customer loyalty, and manage financial risks effectively.

  • Streamlined Claim Portal: Manage claims effortlessly with a one-click customer claims system.
  • Comprehensive Reporting: Track claims and revenue through detailed reports for better insights.
  • Customizable Auto Protection Settings: Configure shipping protection settings to fit specific business needs.
  • Seamless Integration: Integrates with popular apps like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge.
  • Custom Shipping Protection: Offers custom protection options, contrasting with traditional insurance providers like Route.

The app's outstanding advantages include exceptional customer service that provides prompt solutions, affordable and in-house customization, and a user-friendly setup process. According to user reviews, it is an effective solution for increasing Average Order Value (AOV) and enhancing the customer experience, with reliable support from a responsive team.

Guide Shipping Protection cover

The Guide Shipping Protection app offers a seamless shipping protection service, helping businesses tackle issues related to lost, damaged, or stolen packages while generating additional revenue. It simplifies customer experience by allowing package protection with a single click at checkout, ensuring replacement with ease.

  • Supports Checkout Extensibility: Provides a smooth and integrated experience with the new Checkout App.
  • Premium Insurance: Offers comprehensive order protection covering damage, theft, chargebacks, and more.
  • Hyper-Focused on Customer Experience: Turns potential shipping problems into opportunities for building customer loyalty.
  • Adds New Revenue: Facilitates full MSRP replacements through Guide's approve-all-claims policy, contributing to increased revenue.
  • Installs/Uninstalls Safely: Optimized for speed and order conversion, ensuring minimal disruption to operations.

Based on user reviews, Guide Shipping Protection stands out with its easy installation and the significant reduction in customer service inquiries related to shipping issues. Users have praised its efficient claim resolution process, high customer satisfaction levels, and the added revenue stream it provides by covering losses directly through the app.

79 Reviews
My Product Registration cover

My Product Registration is an app designed to enhance customer satisfaction by facilitating seamless after-purchase service and support through comprehensive product registration, warranty, and claims services.

  • Ready-to-use: Product registration is available immediately after installation with no configuration required.
  • Customizable forms: Offers a drag-and-drop form builder for easy customization to suit various needs.
  • Multiple forms capability: Allows creation of different forms, each crafted for specific purposes.
  • Integrated claims service: Includes built-in registration and claims management.
  • Serial number management: Simplifies the process of managing serial numbers efficiently.

Based on user reviews, the app stands out for its ability to streamline processes and gather essential information efficiently. It also receives praise for its exceptional customer support, with inquiries and requests typically addressed within hours, contributing to long-term user satisfaction.

(4.8/5)
55 Reviews
Extendons OTP Login with Phone cover

Extendons OTP Login with Phone allows users to log in with their phone number or email, enhancing your store's registration rate and customer experience. It offers a seamless alternative to traditional login methods, ensuring an effortless shopping experience with compatibility across all free and premium themes.

  • OTP Verification: Enables registration and login with phone or email through OTP verification, simplifying the user experience.
  • Profile Management: Collects mandatory customer information, like email, during profile updates for streamlined data management.
  • Customization Options: Allows customization of OTP expiration timing and resend button functionality for a tailored user journey.
  • User Information Updates: Customers can personalize their account information with customizable fields, labels, and text.
  • Optimized Signup Process: Offers OTP verification at critical points like the 'buy now' and checkout stages to enhance security and user engagement.

The Extendons OTP Login with Phone app stands out for its ease of use and exceptional support, as highlighted by its reviews. Users appreciate its effectiveness in increasing security through OTP verification, reducing spam, and building trust. The support team is praised for their responsiveness and helpfulness, especially in accommodating custom requests, making the app a reliable and customizable solution.

Integrating warranty and insurance apps into your Shopify store is a strategic move to protect your products and enhance customer trust. By offering shipping protection and extended warranties, you can provide peace of mind to your customers, streamline operations, and differentiate your brand in a competitive market. Explore these top apps to find the perfect solution that aligns with your business goals, ensuring a secure and satisfying shopping experience for your customers.

Lucy Quach
Lucy Quach
Lucy, the Marketing Manager at Taranker, brings a wealth of expertise in digital marketing and customer engagement. With over a decade of professional experience across diverse industries, Lucy has honed her skills in full-stack marketing, affiliate management, and community growth.
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