Compare Route Protection and Tracking vs Guide Shipping Insurance

Name: Guide Shipping Insurance
Brand: Guide Inc

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Guide Shipping Insurance

Shipping Protection Order Protection Shipping Insurance Route

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Guide Shipping Insurance

Shipping Protection Order Protection Shipping Insurance Route

Rating

430 Reviews

102 Reviews

7.1

Pricing

Install App More info

Features

Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
Instant claims

Quick installation
Increase revenue
Customer loyalty
Checkout protection
Instant resolutions
Premium insurance

Screenshots

Route Protection and Tracking screenshot

+ 1 more

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Pros

Provides shipping insurance that protects against loss, theft, or damage
Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
Branded, immersive package tracking that builds anticipation and maintains customer engagement
Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
Personalized product recommendations that can drive additional purchases and increase customer lifetime value
Positive feedback indicating responsive customer support from specific agents

Easy installation and onboarding process
Proactive customer support with quick replies
Competitive rates and reasonable pricing
Smooth user experience with Checkout Extensibility
Instant resolutions for lost, damaged, or stolen packages
Adds new revenue by offering shipping protection at checkout
Professional integration that enhances the site
Full MSRP replacements with approve-all-claims model
Supports multiple protections including damage, theft, and chargebacks
Customer updates within 24 hours for submitted claims

Cons

Some users report high costs and unclear pricing structure
Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction

Launched

Apr 22, 2025

Developer

Built by RouteApp LLC

Apps:

Average Rating:

3.8

Reviews:

430

Built by Guide Inc

Apps:

Average Rating:

4.3

Reviews:

102

Make Your Choice

Install App More info View alternatives

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Compare Route Protection and Tracking vs Guide Shipping Insurance

Route Protection and Tracking

Guide Shipping Insurance

Route Protection and Tracking