Fraud Filter vs ClearSale: Shopify Fraud Protection

Name: ClearSale Fraud Protection
Brand: ClearSale

Navigating the landscape of e-commerce fraud protection can be daunting, especially when you're trying to decide between Fraud Filter and ClearSale for your Shopify store. In this comprehensive comparison, we delve into the features, effectiveness, ease of use, and customer support of both Fraud Filter and ClearSale, ensuring you have all the necessary information to protect your online business from fraudulent activities. Whether you are a small business owner or managing a large retail operation, this guide will help you choose the most suitable fraud prevention app, tailored specifically for your Shopify store’s needs.

Fraud Filter

Create custom filters to help you prevent fraud

ClearSale Fraud Protection

Your Complete E-Commerce Fraud Protection Solution

Fraud Filter

Create custom filters to help you prevent fraud

ClearSale Fraud Protection

Your Complete E-Commerce Fraud Protection Solution

Rating

216 Reviews

3.8

42 Reviews

1.9

Pricing

Install App More info

Features

Custom filters
Order flagging
Order blocking

Improve customer experience
Prevent ecommerce fraud
Recover chargeback losses

Screenshots

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Pros

Provides an additional layer of protection to help fight fraud and avoid chargebacks
Simple rule-based functionality allows for easy setup of warnings or order blocks
Can automatically flag suspicious orders or cancel them based on custom filters
Allows for the creation of custom filters tailored to specific business needs
Filters can be used to prevent certain known customers from placing orders

Complete, data-science-backed fraud solution
Prevents chargebacks and false declines
Optimizes the shopping experience
Combines sophisticated AI technology and proprietary advanced analyses for fraud prevention
Aims to maximize revenue and approve as many valid orders as possible
Protects revenue by stopping fraudulent activity
Compensates for fraud-related chargebacks
Improves customer experience by approving more orders and preventing false declines

Cons

The app may ignore certain rules, allowing fraudulent customers to bypass filters
Filters do not necessarily block fraudulent orders from happening; they may only cancel them after the fact
Lack of visible or accessible customer support for users experiencing issues

Increase in chargeback rates reported by users
Challenges with technical issues, including incorrect reporting of transaction values
Issues with securely maintaining bank information for chargeback refunds
Communication challenges with support, necessitating multiple follow-ups
Delayed and inconsistent chargeback reimbursements
Loss of access to critical sales channels (eg Shopify Shop)
Financial harm due to delayed refunds and increased chargeback rates
Irreparable harm to business reputation and operations
Not recommended for industries with high levels of fraud or high average order value (AOV)
Cashflow risk due to delayed chargeback refunds

Launched

Feb 18, 2013

Apr 01, 2020

Developer

Built by Shopify

Apps:

1729

Average Rating:

2.6

Reviews:

50,730

Built by ClearSale

Apps:

Average Rating:

3.5

Reviews:

Make Your Choice

Install App More info View alternatives

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Fraud Filter vs ClearSale: Shopify Fraud Protection

Fraud Filter

ClearSale Fraud Protection

Fraud Filter