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Customer.guru Net Promoter NPS logo

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Reveal: Customer Data & NPS logo

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

Customer.guru Net Promoter NPS logo

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Reveal: Customer Data & NPS logo

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

Rating

Rating

195 Reviews
7.4
95 Reviews
8.2

Pricing

Pricing

  • $50-$250 / Month
  • Free Plan Available
Try for Free More info
  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
Try for Free More info

Features

Features

  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses
  • Advanced reporting
  • Dynamic audience builder
  • Rfm customer segmentation
  • Automated nps tool
  • Buying habits reports

Screenshots

Screenshots

Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot
Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot
+ 2 more
Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot

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Pros

Pros

  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions
  • Highlights best options for generating new growth in acquisition, retention, and customer loyalty
  • Allows experimentation and fixing of business models for better performance
  • Provides an advanced eCommerce approach to reach business targets and save time
  • Empowers users to monitor crucial metrics and make better decisions
  • Dynamic Audience Builder to enhance Meta & Google ad campaigns using RFM
  • RFM Customer Segmentation to identify best and worst clients and treat them accordingly
  • Automated NPS tool for fixing customer journeys with real-time alerts and advanced data
  • Buying Habits reports to identify best and worst-performing product SKUs by Customer Lifetime Value (CLV)
  • Advanced Reporting to track essential metrics and promote a customer-centric approach

Cons

Cons

  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs
  • May require a steep learning curve for users unfamiliar with advanced eCommerce analytics
  • Dependency on accurate data input for effective analysis and results
  • Potentially costly for small businesses or startups with limited budgets
  • Requires continuous monitoring and updates to maintain optimal performance

Categories

Categories

Launched

Launched

Aug 30, 2016
Mar 09, 2020

Developer

Developer

Built by Customer.guru

Apps:

1

Average Rating:

4.5

Reviews:

195

Built by Omniconvert SRL

Apps:

2

Average Rating:

2.5

Reviews:

95

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